Client Services Representative

2 days ago

Pune, Maharashtra, India wittypen Full time ₹ 2,50,000 - ₹ 5,00,000 per year
We're hiring a Client Services Representative to join our sales team to help WittyPen scale its B2B customers belonging to multiple sectors including SaaS, finance, healthcare, lifestyle and edtech. The ideal candidate should be located in Pune or eager to relocate and hold 1+ years of experience in Client Servicing Marketing Agencies or B2B sales in SaaS or IT Businesses.
WittyPen is a platform that helps hundreds of businesses get quality content from freelance writers across the world. We are building features and products to help businesses scale their content creation seamlessly, and also let content writers earn well from wherever they are in the world.
About the role As a Client Services Representative, you will be working as a part of our sales team to increase and expand business from our customers in multiple sectors, including software, finance, healthcare, edtech, and lifestyle. You will be responsible for the complete onboarding and account management process - from project kickoff and dispute handling to upselling.
Your responsibilities will include:
  • Helping customers get on board and maintaining regular relationships
  • Measuring sales numbers and reaching targeted revenues with given accounts
  • Working with the Operations team to ensure quality deliverables
  • Mapping accounts to expand relationships

About You
As a Client Services Representative at WittyPen, you are expected to possess at least 1 year of experience working in sales or client service with B2B software or tech companies. Additionally, you should have excellent communication skills and knowledge about project management tools, CRM, and reporting.
Below are the skills/requirements which would make you a good fit for this job:
  • Hustler who loves customer success
  • MBA is preferred.
  • At least 1+ years of experience in B2B selling in Technology, SaaS, or Marketing Agencies
  • Excellent English communication skills - spoken and written
  • Ability to manage and use CRM
  • Understanding of Inbound or Inside sales approach
  • Understanding of B2B sales approach
  • Capability of relationship management
  • Understanding of Content marketing will be a plus
  • Skilled and forecasting revenues and reaching goals
  • Expert at using MSOffice tools

Benefits and work life
This full-time position and you can choose your own work hours between 10am-8pm (40hrs/week, 8hrs per day). You will be expected to work out of our office in Pune, India, and be available to attend physical meetings with current and potential clients.

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