Process Excellence Professional

11 hours ago


Chennai, Tamil Nadu, India Shell Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Where you fit in

  • The Downstream Reporting & Analysis (R&A) Organization is a team of >900 colleagues providing accurate, timely and insightful finance and accounting and analysis to deliver more and cleaner energy solutions.
  • Within the Downstream Reporting & Analysis is the Process Excellence Team which is responsible for leading and guarding the process, covering Planning and Appraisal (PAR), Finance Accounting and Controlling (FAC), and Period End (PE), for different Classes of Business (COB) (namely Mobility, Lubricants, Low Carbon Solution, Products and Chemicals).
  • This role will report to the Downstream PAR Process Excellence Manager and is directly responsible for projects delivery, working closely through cross-horizontal collaboration and integration with the R&A Downstream Operations Teams Controllers and PAR, Process Owners Team, MI Centre of Excellence (COE), Finance in the Business (FitB), Process Digital Interface and other teams within Shell.

Whats the role?

  • Responsible for leading the delivery of Efficiency, Effectiveness, Finance Digital Core, and/or Governance portfolio of projects,
  • Collaborate with Operations Teams towards realizing efficiency opportunities and/or strengthening process effectiveness and governance.
  • Manage initiatives, covering from ideation and opportunity building, demand management, design and build, implementation/delivery, go-live, to hyper-care
  • Specific projects and initiatives may fall and/or overlap within the functions of planning and appraisal, financial accounting and controlling, financial closing/period-end activities.
  • Lead standalone projects specific to Downstream, or as part of a portfolio/program mandated by Group due to data, systems, and/or business changes (as in the case of growth investments and divestments).

  • Projects and initiatives may be lead and managed as part of the direct scope of Process Excellence, and/or as a portfolio/program managed in collaboration with R&A Operations Teams, MI COE, Finance in the Business, other PE teams within and beyond R&A, etc.

  • Lead the change management, readiness (people, process, and/or systems, as applicable) and delivery reporting requirements of the projects and initiatives, to ensure optimal visibility, timely senior sponsorship and support, sufficient insights at decision review boards (DRB) as required, as well as appropriate resourcing and capabilities, among others, from ideation to hyper-care and stabilization.

  • Identify and execute pivotal projects that enhance effectiveness and efficiency through collaborative efforts with PAR, and Solution (MI COE, IT, etc.) teams.
  • Serve as the custodian of existing processes, seeking opportunities to optimize them with streamlined interfaces and structures while mitigating risks.
  • Conduct comprehensive impact assessments of changes affecting the process, align with key stakeholders on potential impacts, and meticulously document the outcomes.
  • Adhere to the Demand Management model in the acceptance and prioritization of new demands.
  • Understand the implications of system transitions (CFIN, S4, NUCLEUS, etc.) on the R&A DS process, engage with Operations and Implementation teams at appropriate intervals, and ensure proper traction on key risks through collaborative efforts with all relevant stakeholders.
  • Assess the prospective alterations to the PAR processes resulting from corporate reorganization, mergers, divestments, and integrations.
  • Ensure the compliance to standard project management model in the execution and implementation of the key projects and initiatives.
  • Exemplify leadership in driving transformative changes by leveraging robust Processes, People, and Systems.
  • Knowledge of the data Visualization, modelling, and integration tools.
  • Augment the PE reputation by adhering to standardized procedures and ensuring effective communication with broader teams.

What we need from you?

You will inspire people to make changes that will have a direct impact on our success. Furthermore, you will have:

  • A bachelors or masters degree or Professional Qualification, in Business/Accounting/Finance with exceptional numeracy skills and experience.
  • Chartered Accountants with relevant experience are also highly preferrable
  • Proven experience leading financial transformation or change management initiatives
  • Excellent project or program management skills and experience to Create Value.
  • Change management expertise and experience in a multi-project or portfolio level.
  • Excellent oral and written presentation skills.
  • Appreciation and understanding of Financial and Management Information Systems and Data Flows, as well as a passion for leveraging technology and automation.
  • Passion for the Downstream Business, the Energy Transition, Powering Progress, and a curiosity for how the business delivers value.


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