Director - PMO

4 days ago

Bengaluru, Karnataka, India LeadSquared Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Director – PMO (Program Management Office)
Location: Bangalore, India
About LeadSquared
LeadSquared is a leading SaaS platform enabling businesses to drive sales efficiency, streamline customer engagement, and accelerate growth. We serve clients across industries with our high-performance sales execution and marketing automation solutions.

Role Overview
We are seeking an experienced Director – PMO to lead our Program Management Office, oversee customer engineering (Tier 3 Support), and act as Chief of Staff to senior leadership. This is a high-impact, cross-functional leadership role that will work closely with multiple teams to drive strategic initiatives, ensure operational excellence, and deliver customer satisfaction.

Key Responsibilities

  • Program Management
  • Lead strategic programs from initiation to delivery, ensuring alignment with organizational goals.
  • Define and enforce program governance, processes, and best practices for project execution.
  • Track KPIs, milestones, budgets, and timelines across initiatives.
  • Customer Engineering (Tier 3 Support)
  • Oversee Tier 3 support operations, working closely with engineering and product teams to resolve complex customer issues.
  • Ensure root cause analysis, continuous improvement, and knowledge base enhancement.
  • Partner with customer success teams to ensure high customer satisfaction.
  • Chief of Staff Responsibilities
  • Act as a strategic advisor to leadership, ensuring alignment between strategic priorities and execution.
  • Drive cross-functional collaboration between product, engineering, customer success, and sales teams.
  • Facilitate decision-making by providing data-driven insights and progress updates.
  • People & Team Management
  • Lead and mentor a team of program managers and support engineers.
  • Build high-performing teams with a culture of accountability, transparency, and innovation.

Requirements

  • Experience: 10–12 years total experience, with at least 5 years in program/project management leadership roles.
  • Industry Background: Must have worked in a product company (preferably SaaS or enterprise software).
  • Proven track record in cross-functional program management and customer engineering/support leadership.
  • Deep understanding of project/program management best practices, methodologies (Agile, Scrum, etc.), and tools (JIRA, Confluence, etc.).
  • Strong analytical, problem-solving, and stakeholder management skills.
  • Excellent communication, leadership, and decision-making abilities.

Why Join Us?

  • Opportunity to work on impactful programs in a fast-growing SaaS environment.
  • High-visibility role working closely with executive leadership.
  • Collaborative, growth-oriented work culture.

  • Associate Director-PMO

    2 weeks ago

    Bengaluru, Karnataka, India Ascendion Full time

    Job Title: AD/Senior Manager- PMOLocation: BangaloreShift: 9 Am- 6 PM ISTRole Overview:The Operations Leader will be responsible for overseeing end-to-end project operations, ensuring optimal resource utilization, cost efficiency, timely billing, and effective coordination between delivery, finance, and leadership teams. The role demands a proactive leader...

  • Regional Programme Director

    7 days ago

    Bengaluru, Karnataka, India JLL Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Regional Programme Director

    7 days ago

    Bengaluru, Karnataka, India JLL Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Manager PMO New Product Engineering

    1 week ago

    Bengaluru, Karnataka, India Tektronix Full time ₹ 10,000 - ₹ 60,000 per year

    TektronixEngineering PMO ManagerThe Engineering Project Management Office Manager will report into the Tektronix Program Management Office Sr Director This role will interface cross functionally with Product Line Marketing, Hardware & Software Engineering and Finance, as well as outside partners and vendors towards the creation of a robust agile solution...

  • Chief Delivery Officer

    7 days ago

    Bengaluru, Karnataka, India Lyzr AI Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About The JobAbout LyzrLyzr is a full-stack agent infrastructure platform powering secure, private, enterprise-grade AI agents. We help Fortune-level organizations build, evaluate, and run agentic workflows inside their own cloud (VPC), with responsible-AI guardrails, hallucination management, and enterprise controls.Role OverviewYou will own post-sales...

  • Head of Delivery

    2 weeks ago

    Bengaluru, Karnataka, India Lyzr AI Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About LyzrLyzr is a full-stack agent infrastructure platform powering secure, private, enterprise-grade AI agents. We help Fortune-level organizations build, evaluate, and run agentic workflows inside their own cloud (VPC), with responsible-AI guardrails, hallucination management, and enterprise controls.Role OverviewYou will own post-sales customer outcomes...

  • Director of Cloud Platform Services

    7 days ago

    Bengaluru, Karnataka, India eBay Full time ₹ 1,00,00,000 - ₹ 3,00,00,000 per year

    At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity...

  • Senior Associate

    2 weeks ago

    Bengaluru, Karnataka, India Acuity knowledge Partners Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position Title – Senior AssociateExperience Level – 2-5 yearsof relevant experience.Department – Consulting & CorporatesLocation – BangalorePosition reports to – Assistant DirectorJob PurposeYou will run projects end to end including building strategic frameworks, SOPs and ensuring effective management of expectations and seamless coordination of...

  • Principal/Lead Consultant – Program Director

    2 weeks ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:To be the trusted one stop strategy to execution global banking transformation and digital innovation advisor for designing pragmatic business maximization solutions building future of banking ready capabilities and delivering the best business value realization user adoption and faster go to market transformation programs for our banking and...

  • Director, Operations and Strategy

    4 days ago

    Bengaluru, Karnataka, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProgram & Project ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...