Manager - Product Content Development

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role
The Manager, Product Content Development will lead the internal services product content development team within Presidio, providing leadership and management of the development and publishing for all services seller-facing assets and enablement materials. This leadership role, crucial to developing our product management functionality where products are services, drives efforts to maintain current, consistent content across all offerings—including FAQs, datasheets, pitch decks, and internal guides. The Content Development Lead ensures Presidio's field teams have world-class content to effectively position and sell service offerings.

Major Responsibilities

• Lead content development in coordination with Product Marketing, Solution Engineering and Portfolio Release and Readiness stakeholders aligning with key initiatives, product roadmaps and sales priorities.
• Manage team of Content Creators ensuring high-quality output and consistent brand messaging across all materials.
• Own content governance including editorial standards, review processes, and approval workflows.
• Partner with Services Product Management to develop content roadmaps supporting product launches and updates.
• Collaborate with portfolio, Sales Leadership, product marketing and enablement to identify content gaps and prioritize development based on field needs.
• Establish metrics and KPIs for content effectiveness, driving continuous improvement based on usage analytics.
• Maintain master content calendar coordinating across product releases, campaigns, and sales initiatives. Provide regular status and updates on content creation process and completions
• Work with Marketing / Brand management to help Develop content frameworks and templates ensuring scalability and consistency across service offerings.
• Lead content audits to identify outdated materials and drive refresh initiatives.
• Interface with Marketing to ensure alignment between corporate messaging and sales enablement content.
• Champion best practices in B2B technology content development and sales enablement.
• Manage content technology stack including BigTinCan optimization and integration with other sales tools.
• Drive innovation in content formats including interactive tools, video assets, and digital experiences.
• Oversee budget for content development including external resources and production costs.

Technology/Area Of Specialization

• Deep expertise in B2B technology content strategy and sales enablement best practices.
• Comprehensive understanding of services, cloud transformation, and IT solutions selling.
• Advanced knowledge of content management systems, sales enablement platforms, and marketing automation tools.
• Experience with content analytics and ROI measurement for sales materials.
• Understanding of modern buyer journey and digital selling methodologies.
• Familiarity with AI-powered content tools and personalization technologies.

Basic Knowledge, Skills, And Abilities

• Strategic thinking to align content initiatives with business objectives and revenue goals.
• Leadership skills to build and develop high-performing content teams.
• Excellent communication abilities for executive stakeholder management.
• Project management expertise to oversee complex content programs.
• Data-driven mindset for measuring and optimizing content performance.
• Creative vision balanced with practical execution capabilities.
• Change management skills to drive adoption of new content strategies.
• Cross-functional collaboration abilities to work with diverse stakeholders.

Required Skills

• 7-10 years of progressive content development experience with 3+ years in leadership roles.
• Bachelor's degree in Marketing, Communications, or related field; Master's degree preferred.
• Proven track record leading content teams in B2B technology environments.
• Experience with sales enablement in complex, solution-selling organizations.
• Deep expertise in content strategy, editorial planning, and production management.
• Hands-on, player Coach mentality driving team-based focus on delivery of world-class content.
• Proficiency with content management systems and sales enablement platforms.
• Strong understanding of services and enterprise IT buying processes.
• Demonstrated ability to measure and improve content ROI.

Competencies Required

• Strategic Content Leadership
• Team Development
• Executive Communication
• Innovation and Vision
• Data-Driven Decision Making
• Cross-functional Influence
• Quality Excellence
• Change Leadership
• Business Partnership

Physical Requirements
Standard office environment with regular computer use. Moderate travel (10-15%) for team meetings, sales kickoffs, and stakeholder alignment sessions. May require flexible hours to support global teams and launch deadlines.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next—together.
About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally.
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