Functional Architect

2 days ago

Bengaluru, Karnataka, India S4Digital Full time ₹ 8,00,000 - ₹ 16,00,000 per year

Functional Architect (SNOW) - Onsite - Hybrid - Bangalore

Company overview:

Hiring one of our Technology Solutions Providers in India.

Job Description:

Key responsibilities:

  • Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions.
  • Design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs.
  • Provide expertise in the customization and configuration of ServiceNow, ensuring optimal performance and user experience.
  • Lead and mentor developers, fostering a collaborative and knowledge-sharing environment within the team.
  • Stay current with industrys best practices and emerging trends in ServiceNow development (latest version, GenAI NowAssist capabilities etc.), recommending and implementing improvements as necessary
  • Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems, ensuring seamless data flow and functionality.
  • Participate in the planning and execution of ServiceNow upgrades and enhancements.
  • Understanding of Proximus architectural build and provide solutions for customer needs.
  • Provide support to the developers and the team members
  • Mentor/ groom the team to upskill themselves on the latest features in ServiceNow
  • Offer developers/ team members constructive feedback to help them build the latest and in-demand skills
  • Support hiring activities by reviewing profiles and evaluating them.

Qualifications:

  • Proven experience as a ServiceNow SME/ Tech Lead, with a minimum of 8+yrs in ServiceNow platform.
  • In-depth knowledge of ServiceNow architecture, design, and best practices.
  • Proficiency in JavaScript, HTML, CSS.
  • Strong expertise in Integration (REST and SOAP).
  • Knowledge of JSON and XML parsers.
  • ServiceNow implementation experience in CSM module
  • Strong expertise in ServiceNow development tools, including but not limited to Configurable workspace, Workflow Editor, Form Designer, UI Builder and Service Portal.
  • ServiceNow certification(s) such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) is highly desirable.
  • Excellent problem-solving and analytical skills, with keen attention to detail.
  • Effective communication skills and the ability to collaborate with both technical and non-technical stakeholders

Other Details:

Experience: 10+years

Location: Whitefield Bengaluru

Salary: Market competitive as per experience and competence

Days: Monday to Friday

About HR Ways:
"HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world.

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