VNA Trainer//Communication Trainer//Soft Skills Trainer

1 day ago

Bengaluru Chennai Hyderabad, India Hiresquad Full time ₹ 4,00,000 - ₹ 6,50,000 per year

Urgent Openings in HYDERABAD/Bangalore//Chennai

Leading International BPO

VNA Trainer//Soft Skills Trainer// Communication Trainer

Require Excellent Communication Skills

CTC UPTO 6.5LPA based on Last CTC

Shifts 24*7

Looking for Immediate Joiners or lesser notice period

Role and Key Responsibilities:


• Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure

alignment with operational standards.


• Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines.


• Design and deliver refresher training programs in English, tailored to meet specific needs and

operational requirements.


• Innovate training materials by integrating floor requirements and best practices into the training

curriculum.


• Proactively implement best practices and contribute to value addition across multiple locations.


• Attend and successfully complete the mandatory Train-The-Trainer (TTT) program.


• Interact with customers as required to gather feedback and address training-related queries.


• Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement.


• Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation.


• Mentor and support new trainers to enhance their effectiveness and integration into the training

team.


• Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the

team and with the TTBU training team.


• Analyze and report training batch performance, identifying areas for improvement and

implementing corrective actions.


• Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month.


• Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through.

Key skills & knowledge:


• Exceptional verbal and written communication skills in English.


• Strong facilitation and presentation skills with a proven ability to engage and motivate

participants.


• Proficient in data handling, interpretation, and management.


• Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer

applications.


• Excellent people management and interpersonal skills, with a demonstrated ability to build

and maintain effective relationships.


• Strong organizational and time management skills, with the ability to handle multiple tasks

and priorities effectively.

Interested candidates can share their resume on - or call

  • VNA Trainer//Communication Trainer//Soft Skills Trainer

    1 week ago

    Chennai, Tamil Nadu, India Hiresquad Full time ₹ 4,00,000 - ₹ 7,50,000 per year

    Urgent Openings in ChennaiLeading International BPOVNA Trainer//Soft Skills Trainer// Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Looking for Immediate Joiners or lesser notice periodRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to evaluate the quality of new hires and...

  • VNA Trainer//Communication Trainer

    7 days ago

    Bengaluru, India Hiresquad Resources Full time

    Urgent Openings in Bangalore Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 8LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new...

  • VNA Trainer//Communication Trainer

    6 days ago

    Bengaluru, India Hiresquad Resources Full time

    Urgent Openings in Bangalore Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 8LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new...

  • VNA Trainer//Communication Trainer

    6 days ago

    Bengaluru, India Hiresquad Resources Full time

    Urgent Openings in Bangalore Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 8LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new...

  • Vna Trainer//Communication Trainer

    2 days ago

    Bengaluru, India Whatjobs IN C2 Full time

    Urgent Openings in Bangalore Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 8LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: - Partner with Front Line Recruitment Teams to evaluate the quality of new...

  • VNA Trainer//Communication Trainer

    6 days ago

    Bengaluru, India Hiresquad Resources Full time

    Urgent Openings in Bangalore Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 8LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new...

  • VNA Trainer//Communication Trainer

    3 days ago

    Bengaluru, India Hiresquad Resources Full time

    Job Description Urgent Openings in Bangalore Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 8LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: Partner with Front Line Recruitment Teams to evaluate the...

  • VNA Trainer//Communication Trainer//BPO

    1 week ago

    Chennai, India Hiresquad Resources Full time

    Urgent Openings in Chennai Looking for Immediate joiners Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams...

  • VNA Trainer//Communication Trainer//BPO

    1 week ago

    Chennai, India Hiresquad Resources Full time

    Urgent Openings in Chennai Looking for Immediate joiners Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams...

  • VNA Trainer//Communication Trainer

    7 days ago

    Bengaluru, Karnataka, India Hiresquad Resources Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Urgent Openings in BangaloreLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 8LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to evaluate the quality of new hires...