Sales And Logistics Manager

We seek a meticulous Sales and Logistics Manager to optimize our logistics operations and support leadership in maintaining efficient delivery processes at Synnat Pharma. As a key member of our team, you will monitor staff, manage logistics to ensure smooth deliveries, communicate with customers, and handle essential documentation for customs clearance. You will also track samples, prepare sales reports, and update management with order information, all while ensuring effective communication with customers under management's guidance. Furthermore, your role will involve verifying invoices, coordinating with various departments for material delivery, negotiating with logistics providers and courier agencies, and managing all aspects of customs and commercial documentation. You'll also be responsible for filing necessary shipping bills and applying for government benefits like RODTEP, along with updating GST documentation. This role requires exceptional communication skills in English, Telugu, and Hindi, and the ability to collaborate effectively with interdependent teams.

Roles & Responsibilities:

Logistics and Delivery Management

1. Manage logistics operations to ensure timely and efficient delivery of pharmaceutical products.
2. Monitor logistics staff and their adherence to company procedures and regulatory requirements.
3. Communicate proactively with customers to provide shipping updates and address any delivery-related concerns.
4. Coordinate with internal departments (production, dispatch) to ensure seamless material flow and timely delivery.
5. Negotiate with logistics providers to secure competitive pricing and optimal delivery solutions.
6. Ensure all deliveries comply with relevant safety and quality standards.

Customs and Export Documentation

1. Ensure all export documentation aligns with customer and regulatory requirements.
2. Maintain up-to-date knowledge of customs regulations and export compliance requirements.
3. File bills of entry, shipping bills, and other customs-related documents accurately and on time.
4. Apply for Certificates of Origin and other necessary export permits.
5. Coordinate with customs brokers to ensure smooth customs clearance processes.
6. Prepare and verify commercial invoices, waybills, and other essential shipping documents.

Sales Support and Reporting

1. Analyze sales data to identify trends and opportunities for improvement in logistics processes.
2. Support the sales team with logistics-related information and documentation.
3. Send approved communications to customers regarding order confirmations, shipping updates, and other relevant information.
4. Update management on orders received and provide timely updates on order status.
5. Prepare regular sales reports for management, highlighting key performance indicators.
6. Keep track of samples sent to customers and maintain accurate records.

Financial and Compliance Management

1. Maintain accurate records of all financial transactions related to logistics and exports.
2. Ensure compliance with all relevant financial and trade regulations.
3. Update the GST (Goods and Services Tax) department with export documentation.
4. Apply for advanced licenses required for export activities.
5. Apply for government benefits such as RODTEP (Remission of Duties and Taxes on Exported Products).
6. Verify invoices from logistics providers and courier agencies to ensure accuracy.

Stakeholder Communication and Coordination

1. Provide clear and timely communication to all stakeholders regarding logistics updates and changes.
2. Maintain strong relationships with key stakeholders, including customers, suppliers, and regulatory agencies.
3. Collaborate with interdependent teams to ensure seamless coordination across the supply chain.
4. Negotiate with courier agencies to secure competitive rates and efficient delivery services.
5. Communicate effectively with council members and various internal departments to facilitate logistics operations.
6. Coordinate with customers to ensure smooth delivery of goods and address any concerns.