Senior Customer Support Specialist

**Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...

Company DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...

Job Description: We are seeking a highly skilled International Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.Key Responsibilities:Respond to customer inquiries in a timely and professional...

**Company** Provakil is a new-age legal operations management suite for enterprises. Provakil provides an integrated SaaS platform for legal teams to manage all aspects of legal operations including litigation, contracts, compliances, and intellectual property with customized workflows and analytics. We provide automatic data updates from 8000+ courts,...

Company DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...

Company Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...

Job Opportunity: Customer Support SpecialistWe are seeking an experienced and skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide...

Job Overview:We are seeking a seasoned Ecommerce Specialist with expertise in Magento-based websites. The ideal candidate should have hands-on experience in developing, maintaining, and scaling high-performance ecommerce platforms.The successful candidate will be responsible for building, configuring, and maintaining Magento 1x/2x ecommerce websites, as well...

About the Job:The Senior Customer Support Specialist - Technical manages and resolves a wide range of moderately complex technical and customer service issues. The role involves working closely with team members to deliver solutions and upskilling new hires on standardised tools and resources. This position requires the ability to assess and deviate from...

**Job Overview:**We are seeking an experienced Senior Configuration Specialist to join our team. As a Senior Configuration Specialist, you will be responsible for delivering exceptional customer support and implementing platform changes based on client requests.Key Responsibilities:Ensure configuration adheres to industry best practices and meets client...