Openings For Tech support engineer
2 weeks ago
Designation : Engineer - L1(Technical Support)
Job Location : Chennai
Shift :Night shift
Roles and Resposibilities
- Provide technical support to international clients via phone, email, or chat.
- Troubleshoot and resolve customer issues related to software, hardware, and network problems.
- Collaborate with internal teams to escalate complex issues and ensure timely resolution.
- Maintain accurate records of customer interactions and updates.
Desired Candidate Profile
- 1-5 years of experience in a similar role (International Voice Process/Technical Voice Process).
- Excellent communication skills in English for effective issue resolution.
- Proficiency in handling international calls and technical support queries.
- Strong problem-solving skills with ability to troubleshoot technical issues.
- Should be flexible work in Night shift.
Benefits
- Both Pickup and Drop Cab
- Performance Incentives.
Interested Candidate kindly drop your updated resume to
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