Openings For Tech support engineer

6 days ago

Ambattur, Tamil Nadu, India Movate Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Designation : Engineer - L1(Technical Support)

Job Location : Chennai

Shift :Night shift

Roles and Resposibilities

  • Provide technical support to international clients via phone, email, or chat.
  • Troubleshoot and resolve customer issues related to software, hardware, and network problems.
  • Collaborate with internal teams to escalate complex issues and ensure timely resolution.
  • Maintain accurate records of customer interactions and updates.

Desired Candidate Profile

  • 1-5 years of experience in a similar role (International Voice Process/Technical Voice Process).
  • Excellent communication skills in English for effective issue resolution.
  • Proficiency in handling international calls and technical support queries.
  • Strong problem-solving skills with ability to troubleshoot technical issues.
  • Should be flexible work in Night shift.

Benefits

  • Both Pickup and Drop Cab
  • Performance Incentives.

Interested Candidate kindly drop your updated resume to

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