Assistant CRM Service

4 days ago


Chandigarh, Chandigarh, India Joshi Automobiles Pvt Ltd Hyundai Full time ₹ 16,80,000 - ₹ 36,00,000 per year

Job Role:

As Assistant Customer Relation Manager, you are fully responsible for planning & execution of all CRM activities to ensure highest level of customer satisfaction and customer retention.

  • Provide basic information about products and services offered by Mercedes-Benz dealer in their respective area
  • Responsible for bringing and retaining the after-sales business with dealership.
  • Responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service booking.
  • List the details of all the prospects who intent to buy Mercedes-Benz products or services.
  • Capture customers' feedback and co-ordinate with seniors for resolution of customer complaints.
  • Ensure the customer satisfaction for future retention and business

For any query: Contact @

Job Types: Full-time, Permanent

Pay: ₹22, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Automobile: 4 years (Preferred)
  • Customer service: 4 years (Preferred)

Language:

  • English (Required)

Location:

  • Chandigarh, Chandigarh (Required)

Work Location: In person

Speak with the employer


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