Assistant CRM Service
2 weeks ago
Job Role:
As Assistant Customer Relation Manager, you are fully responsible for planning & execution of all CRM activities to ensure highest level of customer satisfaction and customer retention.
- Provide basic information about products and services offered by Mercedes-Benz dealer in their respective area
- Responsible for bringing and retaining the after-sales business with dealership.
- Responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service booking.
- List the details of all the prospects who intent to buy Mercedes-Benz products or services.
- Capture customers' feedback and co-ordinate with seniors for resolution of customer complaints.
- Ensure the customer satisfaction for future retention and business
For any query: Contact @
Job Types: Full-time, Permanent
Pay: ₹22, ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Automobile: 4 years (Preferred)
- Customer service: 4 years (Preferred)
Language:
- English (Required)
Location:
- Chandigarh, Chandigarh (Required)
Work Location: In person
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