Associate Director

2 weeks ago

Bengaluru, Karnataka, India Microland Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description:Education Qualification :Engineer - B.E / B.Tech / MCA Skills :Tertiary -> Technology | Cybersecurity Principles, Best Practices and Threat Landscape | Level 4 Support | 4 - AdvancedPrimary -> Technology | Cybersecurity Principles, Technologies, and Threat Landscapes | Level 5 Support | 5 - ExpertPrimary -> Technology | Incident Response Management | Level 5 Support | 5 - ExpertSecondary -> Technology | Comms and leadership and Team management skills | Level 5 Support | 5 - ExpertSecondary -> Technology | Strategic Planning | Level 5 Support | 5 - Expert Certification :Technology | ITIL F/ITIL Intermediate/ITIL Expert/ISO/IEC 20000 Certified Associate/PMP/PRINCE2 Practitioner/CSM/CompTIA A+/CompTIA N+/Microsoft Certified: AZ-104/AWS Certified SAA/Certified Manager/Certified Professional in Management Delivery Skills required are: -Strategic Leadership and Management: - Developing and executing long-term strategies for technical service delivery aligned with organizational goals.Ensuring that technical service operations align with the overall business strategy and objectives.Leading organizational change initiatives, including technology upgrades, process improvements, and restructuring.Advanced Project and Program Management: - Overseeing multiple, large-scale technical service projects and programs.Efficiently allocating resources, including personnel, budget, and technology, to maximize service delivery.Identifying, assessing, and mitigating risks associated with technical service delivery.Communication and Stakeholder Engagement: - Effectively communicating complex technical information and strategic plans to C-level executives and other stakeholders.Building and maintaining strong relationships with key stakeholders, including customers, vendors, and internal departments.Ensuring stakeholder needs and expectations are met through effective engagement and collaboration.Analytical and Problem-Solving Skills: - Utilizing data analytics to inform strategic decisions and improve service delivery.Analyzing performance metrics to identify trends, opportunities, and areas for improvement.Addressing and resolving high-level technical challenges and issues.Team Leadership and Development: - Leading and mentoring senior technical managers and their teams.Identifying skill gaps and implementing training and development programs to address them.Promoting continuous learning and professional growth among team members.Location:India - BengaluruCreated On:10-Jul-2025

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