CRM Business Analyst Job Details

6 days ago

Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Job Description

CRM Business Analyst

Date: Oct 3, 2025

Location: Chennai, TN, IN, Bangalore, KA, IN, 560100

Req ID: 31774

Work Mode: Remote India

Summary

As a CRM Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest challenges. Here are the details on this position.

Your role in our mission
  • Play a critical part in ensuring Gainwell is meeting our clients objectives in important areas.
  • Help coordinate a business analyst teams duties and activities on IT projects and nurture newer team members by providing guidance and support.
  • Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact.
  • Work with the client to develop business specs at the start of a technical project.
  • Analyze, plan, design, document or make recommendations to improve business processes to support clients technology goals.
  • Help verify that all requirements have been met by approving and validating test results.
  • Exercise your ability to use basic analytical or relational database software such as Excel or SQL to quantify the anticipated impact of work.
What we're looking for
  • 6 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred.
  • Knowledge of computer programming concepts such as configuration, development and batch processing.
  • Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools.
  • Strong client communication skills translating client needs to actionable objectives.
  • Strong analytical and business process re-engineering skills.
  • Strong executive presence and communication skills to deliver messages to business leaders, clients and technical personnel.
  • A leader who motivates others to action and communicates key technical ideas in a digestible way.
What you should expect in this role
  • Opportunities to travel through your work (0-10 PERCENT ).
Competencies
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