Director

Job Title:

Director

Work Type:

Permanent

Location:

DLF Downtown, Sector 25A Phase 3

It's more than a career at NAB. It's about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we're ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

The role of a Senior Consultant (SAP Delivery Lead) will have a strong focus placed on:
Provide leadership, strategic direction and development of the Group delivering a full range of specialist services (in the Technical Services and Service Delivery career families) that are aligned with the business  objectives of the Business Partners and the Group overall,
guide and manage SAP ECC project implementations. 
strong understanding of SAP ECC modules, project management principles, and client requirements
As well as the required technical skills we are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals
The role holder needs to be able to work autonomously, whilst also being a supportive team player who is colleague focused and committed to delivering quality SAP solutions with consideration of business process and controls

They will have a 'Can do' attitude and flexible to support other domains/streams or carry out other activities as the need arises

Strong personal resilience with proven ability to work under tight timeframes and juggling multiple projects in parallel is also required

Proven ability to plan effectively and take accountability for delivery and complete multiple initiatives to improve the operational efficiency highly desired

Proven ability to coach and mentor more junior team members

Essential Capabilities

•In-depth knowledge of SAP ECC modules (e.g., FI, CO, MM, PP, SD, CRM, etc.) 
•Ability to design, develop, and test ABAP programs for customization and enhancement. 
•Understanding and experience with SAP Solution Manager for project management and system landscape management. 
•Strong project management skills, including planning, execution, monitoring, and closure of SAP projects. 
•Familiarity with SAP landscape architecture, including Basis, security, and infrastructure components. 
•Understanding of integration between SAP ECC and other systems, including Web Services, Java connectors, and REST APIs. 
•Experience with UAT (User Acceptance Testing) and other testing methodologies. 
•Ability to lead and motivate project teams, fostering a collaborative environment. 

Additional Capabilities

•Excellent documentation and engaging communication skills with proven ability to clearly articulate complex technical issues in plain language to stakeholders
•Strong focus on quality and attention to detail
•Strong commitment to quality delivery
•Time management skills are a must, along with the ability to be flexible and creative
•Ability to investigate, analyse and provide design improvement recommendations for consideration
•Ability to provide knowledge transfer to team members to enable on-going support and train end users
•Able to work effectively in a team with technology partners, located onshore/offshore, providing leadership and extensive expertise in optimising delivery models.

Experience

It is expected that the role holder will most likely have the following experience:

•Successfully completed multiple full lifecycle projects as a lead SAP Delivery Lead
•15 Years+ proven experience of functional operations support on large/global SAP
•Experience in SAP ECC 6 administration
•Experienced in IT Service management including risk management
•Solid understanding of current and emerging SAP technology trends around SAP ECC 6 and Hana
•Previous experience with integration between SAP and to other third-party systems (both cloud and on-premise)
•Functional experience in self-serve applications is desirable
•Previous experience in the Financial Services industry is highly regarded
•Hands on expertise in use of automation/productivity tools such as Selenium, Winshuttle, Auto SDK, Pega is beneficial
•Expertise to work in and on/offshore based team

Qualification Requirements

•Degree or tertiary education in Technology/Computing discipline preferred
•Desirable for certifications in SAP

Key Accountabilities

•Shape, design, develop, document, test, deploy SAP admin changes

•Work with the team to deliver on backlog

Key Performance Indicators

•Take assigned initiatives from inception to successful change deployment, with focus of on time delivery and high-quality outcomes (zero incident implementation)
•Support and resolution of any Production support incidents should they arise through hypercare
•Stakeholder engagement –  recognised as 'trusted advisor' to the business
•Voice of the colleague – positive stakeholder feedback for role in successful delivery

Key Stakeholder Groups

•Manager Engineer

•Business Analysts
•Senior Analyst, Engineers
•Scrum Masters (Delivery Leads) / 'Release Train Engineers'
•Architecture (Service Architecture, Design Leads)
•Head of Technology

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It's a huge part of what makes NAB such a special place to be.

More focus on you:

We're committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We're on LinkedIn: NAB Innovation Centre India

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