Project Manager

Title: Project Manager

Position Type: Full-time

Group: Supply Chain Delivery

Classification: Exempt

Reports to: Director, PMO

Salary Range: Based upon experience

Work Schedule: 40 hours/week, Mon-Fri; hours based on customer support needs

Travel: ~30% within India and potentially abroad

Tryon Solutions specializes in working with companies that are looking to transform their supply chain systems which includes implementations, continuous improvement processes, automation, test management, and support. Our solutions streamline distribution operations, maintain system reliability, and give customers confidence that their processes and product flows are accurate. We are looking for an organized and detail-oriented Project Manager excited about implementing supply chain software and providing consultation to ensure project profitability. The Project Manager will use their years of industry experience to learn clients' businesses and needs, outline solutions implementation(s), and monitor projects to maximize success. The PM will be the bridge between Tryon delivering outstanding services and engaging customers to facilitate implementation seamlessness. In this role, your strong interpersonal skills will serve you well.

How you'll contribute:

• Participate and support Sales in presentations to prospective customers and transition process from Sales to Delivery
• Establish healthy customer relationships and foster them toward success for all parties
• Learn, understand, refine, and document project scope with customers including deliverables and expected

outcomes

• Build detailed project plans including project scope, deliverables, and expected outcomes
• Assign Team Members accordingly and manage the project teams, including approving time entered into the

project

• Monitor project progress to ensure deliverables are timely and meet all quality standards/expectations
• Facilitate all customer meetings and document decisions, timeline changes, action items, etc.
• Balance deliverable effectiveness and customer obligations to the contract
• Adapt and manage change though a formal change control process
• Accurately track and update project progress and financials
• Document and maintain project issues, questions, and risk/mitigation
• Produce a detailed weekly status report both internally and externally following department standards
• Communicate effectively and efficiently with all levels of management and customers in a direct and candid

manner

• Establish ownership and empower project Team Members to successfully complete work to Tryon's quality standards
• Collaborate with proper contacts to timely resolve issues
• Participate in regular customer executive review meetings
• Identify opportunities such as upgrades, enhancements, and support; communicate potential solutions to customers and coordinate implementation/concurrent projects when approved

Strengths you'll bring:

Minimum Required Qualifications

• Bachelor's degree in Supply Chain Management, Business degree, or a closely related field of study
• 5+ years of experience managing the delivery of WMS supply chain solutions
• 5+ years of experience managing delivery teams, specifically in a consultation role
• Excellent presentation and communication skills. Bring your "sales style" panache
• Proven track record of account/client management, especially with different levels of management
• Tap into your organizational skills to solve unique challenges. The details matter
• Dive in as a self-starter with a problem-solver attitude who takes ownership of project deliverables
• Be fluid and adapt to ever-changing project tasks, schedules, and priorities
• Desire to develop and mentor Team Members
• Strong enthusiasm to learn, contribute, and assist in problem-solving, even when it may be outside your wheelhouse
• Be an active listener and handle each interaction with professionalism
• Strong experience with Microsoft tools including Project, Visio, SharePoint; JIRA, Confluence, Bitbucket, Aha
• Desire and ability to travel about 50% of the time, including anywhere in the India and United States and may be assigned to work at client sites across or outside of the United States
• Obtain or meet necessary health and legal guidelines, programs, and travel requirements

Super strengths you might have:

Preferred skills & experience

• PMP certification
• Blue Yonder/JDA PM experience

The culture we foster:

Through respectful and transparent communication at all levels, Tryon Solutions nurtures a strong culture of dedication between individuals and teams, with emphasis on life-work harmony. We are responsible for each other, our teams, and our customers, and we love to have fun

You could be the right fit at Tryon Solutions if you also value…

• Trust & Respect

• Focus & Balance

• Collective Innovation

• Embracing Challenges & Delivering Results

• Leading with Learning

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice as business needs evolve. Tryon Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.