Technical Lead-Cloud

7 days ago

Noida, Uttar Pradesh, India Birlasoft Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Country/Region: IN

Requisition ID: 31238

Work Model:

Position Type:

Salary Range:

Location: INDIA - NOIDA- BIRLASOFT OFFICE

Title: Technical Lead-Cloud & Infra Engg

Description:

Area(s) of responsibility
Grafana Administrator – Job Description
Core Responsibilities
User & Access Management
  • Create, update, and delete user accounts.
  • Assign roles and permissions via OKTA groups:
    • Grafana_Admin_Assignment_Group (Admins)
    • Grafana_Editors_Assignment_Group (Regular users)
    • Grafana_SOC_Admin_Group and Grafana_SOC_Editor_Group for SOC environments.
  • Ensure admin access is granted only upon ARF approval.
Dashboard & Visualization Management
  • Create and manage dashboards using data sources like Prometheus, Loki, and Tempo.
  • Customize panels, variables, and layouts for dynamic filtering.
  • Add trace components using Tempo and trace IDs.
Alerting & Monitoring
  • Set up and manage alerts based on log and metric data.
  • Ensure alerts are configured correctly and notifications are sent to appropriate users.
  • Monitor the health and performance of the Grafana instance.
System Administration
  • Perform regular backups of Grafana configurations and data.
  • Restore data from backups when necessary.
  • Escalate issues to platform owners as needed.
Documentation & Compliance
  • Maintain documentation for Grafana configurations, dashboards, and processes.
  • Support audit and compliance requirements by ensuring traceability and access logs.
Stack Deployment & Maintenance
  • Deploy and manage Grafana stack with Prometheus, Loki, and Tempo using Docker Compose.
  • Configure Prometheus to scrape metrics and Loki for log aggregation.
  • Maintain and update docker-compose and Prometheus configuration files.
Required Qualifications
Education & Certifications
  • Bachelor's degree in Computer Science, IT, or related field.
  • Certifications preferred: Grafana Cloud Admin, Prometheus Certified Associate, or equivalent.
Experience
  • 3–5 years of experience in monitoring and observability platforms.
  • Hands-on experience with Grafana, Prometheus, Loki, Tempo, and Docker.
  • Familiarity with OKTA, ARF workflows, and enterprise access control.
Skills
  • Strong troubleshooting and analytical skills.
  • Proficiency in scripting (Bash, Python) and automation tools (Ansible, Terraform).
  • Excellent communication and documentation abilities.
  • Willingness to work in 24x7 support environments and rotational shifts.

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