Sales Manager

2 days ago


Bhilwara, Rajasthan, India Tata Capital Full time ₹ 8,00,000 - ₹ 12,00,000 per year
Key Responsibilities 1. Sales & Business Development
  • Achieve monthly/quarterly business targets for Secured Business Loans (SBL/LAP).
  • Drive new customer acquisition through direct sourcing, DSAs, connectors, and referrals.
  • Identify market opportunities and develop strategies to increase SBL market share.
  • Conduct regular market mapping and competitor analysis.
2. Team Management
  • Lead, motivate, and manage a team of Sales Officers/Relationship Managers.
  • Provide training, coaching, and field support for lead generation and conversions.
  • Review performance, pipeline, and productivity metrics regularly.
  • Ensure team adherence to sales processes and documentation norms.
3. Credit & Risk Coordination
  • Work closely with credit teams to ensure high-quality sourcing aligned with policy.
  • Oversee customer profiling, documentation, and pre-screening.
  • Ensure portfolio quality by monitoring delinquency, early warning signals, and customer behavior.
  • Support credit underwriting by providing on-ground insights and customer verification.
4. Channel & Partner Management
  • Onboard, manage, and grow DSA/Connector networks for SBL products.
  • Maintain strong relationships with existing partners to ensure consistent business flow.
  • Ensure compliance with regulatory and company policies for all external channels.
5. Customer Relationship Management
  • Ensure superior customer experience across the loan lifecycle.
  • Resolve escalations, service issues, and post-disbursement queries.
  • Build long-term relationships with high-value clients and influencers.
6. Reporting & Compliance
  • Maintain MIS on productivity, pipeline, conversion ratios, and market insights.
  • Ensure 100% compliance with internal policies, KYC norms, and regulatory guidelines.
  • Provide inputs for improving sales processes and product offerings.
Key Skills & Competencies
  • Strong knowledge of Secured Business Loans/LAP products.
  • Experience in sales, team handling, and channel management.
  • Good understanding of credit assessment, financial statements & collateral evaluation.
  • Excellent communication, negotiation, and relationship-building skills.
  • Target-driven mindset with strong execution capability.
  • Proficiency in CRM tools and MS Office.
Qualifications & Experience
  • Graduate / MBA preferred.
  • 4–8 years of relevant experience in Secured Business Loans or LAP sales.
  • Experience in team leadership / supervisory roles is an added advantage.
Work Environment
  • Field-intensive role with regular customer and channel visits.
  • May involve travel within assigned territory/city.

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