Sales Manager
2 days ago
- Achieve monthly/quarterly business targets for Secured Business Loans (SBL/LAP).
- Drive new customer acquisition through direct sourcing, DSAs, connectors, and referrals.
- Identify market opportunities and develop strategies to increase SBL market share.
- Conduct regular market mapping and competitor analysis.
- Lead, motivate, and manage a team of Sales Officers/Relationship Managers.
- Provide training, coaching, and field support for lead generation and conversions.
- Review performance, pipeline, and productivity metrics regularly.
- Ensure team adherence to sales processes and documentation norms.
- Work closely with credit teams to ensure high-quality sourcing aligned with policy.
- Oversee customer profiling, documentation, and pre-screening.
- Ensure portfolio quality by monitoring delinquency, early warning signals, and customer behavior.
- Support credit underwriting by providing on-ground insights and customer verification.
- Onboard, manage, and grow DSA/Connector networks for SBL products.
- Maintain strong relationships with existing partners to ensure consistent business flow.
- Ensure compliance with regulatory and company policies for all external channels.
- Ensure superior customer experience across the loan lifecycle.
- Resolve escalations, service issues, and post-disbursement queries.
- Build long-term relationships with high-value clients and influencers.
- Maintain MIS on productivity, pipeline, conversion ratios, and market insights.
- Ensure 100% compliance with internal policies, KYC norms, and regulatory guidelines.
- Provide inputs for improving sales processes and product offerings.
- Strong knowledge of Secured Business Loans/LAP products.
- Experience in sales, team handling, and channel management.
- Good understanding of credit assessment, financial statements & collateral evaluation.
- Excellent communication, negotiation, and relationship-building skills.
- Target-driven mindset with strong execution capability.
- Proficiency in CRM tools and MS Office.
- Graduate / MBA preferred.
- 4–8 years of relevant experience in Secured Business Loans or LAP sales.
- Experience in team leadership / supervisory roles is an added advantage.
- Field-intensive role with regular customer and channel visits.
- May involve travel within assigned territory/city.
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