Technical Operations Manager

About Aion
aion is the Everyday AI Platform — a full-stack solution for building, fine-tuning, and deploying AI at scale. Whether you're a startup founder, enterprise team, or independent developer, aion gives you everything you need to go from concept to production — in one seamless platform.

By abstracting away infrastructure complexity, aion unifies compute orchestration, training workflows, data pipelines, model versioning, and deployment tools into a single, streamlined experience. No more fragmented stacks or cloud lock-in — just fast, scalable, and accessible AI infrastructure that works for everyone.

From research labs to global enterprises, aion is making high-performance AI accessible, practical, and intuitive — powering a future where building with AI is as easy as writing code.

Role Overview
We're looking for a Technical Operations Manager to help scale and streamline our internal systems, compliance posture, and operational workflows. This is a high-impact, cross-functional role that sits at the intersection of Product, Engineering, and Operations.

Your focus will be on managing compliance and security initiatives, supporting the technical hiring roadmap, driving org enablement, and automating operational workflows that help our teams move faster and more effectively.

Key Responsibilities

• Org Enablement & Scale India Operations
• Partner with the Head of Engineering to define and coordinate the hiring roadmap for technical roles
• Process execution of the technical recruitment process to ensure a high-quality candidate experience
• Support onboarding and internal IT enablement — including device policy management and ensuring smooth access to core IT tools and systems for new hires
• Security & Compliance
• Drive and maintain compliance efforts (SOC 2, GDPR, ISO 27001, etc.) across our stack
• Own internal access control, audit readiness, and policy documentation
• Lead and project-manage cross-functional compliance initiatives involving Product, Engineering, and Operations
• Work with leadership to define and track a forward-looking compliance and security roadmap
• Serve as the primary contact for external audits, legal/compliance vendors, and regulatory stakeholders
• Internal Systems & Process Automation
• Collaborate with Engineering to improve the reliability, security, access and usability of applications used within the organization
• Own application policy management and drive automation for repetitive tasks
• Maintain internal documentation practices and support operational hygiene across technical workflows

Requirements

• 6+ years in technical operations, program management, compliance or security-adjacent roles
• Strong grasp of modern SaaS tooling and familiarity of technical tools and operations
• Hands-on experience leading compliance initiatives (SOC 2, ISO, etc.) in a fast-paced environment
• Comfortable owning complex projects across multiple functions, with experience of inventory management and software management
• Excellent communicator with a bias toward clarity, execution, and iteration
• Self-starter who thrives in ambiguity and enjoys building systems from the ground up

Benefits

• Join at the ground floor of an innovative AI infrastructure startup competing with the most influential companies in the space
• Work closely with an impactful leadership team — experienced, forward-thinking builders shaping the future of AI
• Learn and grow alongside top-tier engineers, researchers, and product leaders from world-class companies
• Competitive pay generous PTO, and a high-trust environment
• Clear path for rapid professional growth and leadership opportunities