Application Support

2 days ago

IND PUNE FLR, India FIS Capital Markets Full time US$ 60,000 - US$ 1,20,000 per year

Application Support (Linux, Unix and SQL- Australian Day Shift)

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About this Team:

This team provides, you will play a crucial role in our team, leveraging your expertise in the FIS product or demonstrating a strong eagerness to learn. Your responsibilities will include monitoring alerts, addressing production issues, and creating problem tickets for unresolved issues. Additionally, you will collaborate closely with various stakeholders, including technology, operations, and other upstream and downstream teams, to ensure seamless communication and effective problem resolution. Your proactive approach and technical acumen will be key to maintaining the stability and efficiency of our systems.

What You will be doing: 


• Provides in-depth product support to FIS clients by resolving incoming inquiries.

• Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.

• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.

• Documents customer information and recurring technical issues to support product quality programs and product development.
 

What you bring: 

  • Minimum 1-4 yrs of considerable Hand on Experience in Unix, Linux, SQL are the primary requirements for the role.
  • Willing to work regular early Morning shift (5.00 AM to 2.00 PM) – Australian Day Shift
  • Knowledge of the Derivative market especially on post trade activities.
  • Ability to build and maintain strong Client relationships portraying deep technical and functional expertise
  • Knowledge of Project Methodology viz. AGILE, Waterfall etc

Added bonus if you have

  • Knowledge of FIS' products and services
  • Knowledge of financial services industry and basic financial analysis principles and ratios

What we offer you:

  • An exciting opportunity be a part of World's Leading FinTech Product MNC
  • A range of benefits designed to help support your lifestyle and wellbeing
  • A multi-faceted job with a broad spectrum of responsibilities
  • A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

  • Application Support

    2 days ago

    IND PUNE FLR, India FIS Capital Markets Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Application Support (Linux, Unix and SQL-Rotational and weekend shift) Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative,...

  • Application support with Trading Domain

    2 days ago

    IND PUNE FLR, India FIS Capital Markets Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Application support with Trading Domain (US Day Shift)As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are...

  • Product Support – Capital Market

    2 days ago

    IND PUNE FLR, India FIS Capital Markets Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Product Support – Capital Market (Unix,SQL)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and...

  • InP - Production Support Technician I

    10 hours ago

    IND MUMB Flr, India FIS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    GENERAL DUTIES & RESPONSIBILITIES• Maintains scheduling system and new/improved work procedures for processing environment.• Monitors applications, systems and hardware in a processing environment for abnormal processing conditions.• Researches and resolves user problems as well as issues and problems with software systems, operations processing and...

  • Application Support

    1 week ago

    Pune, Maharashtra, India Exemplar Global Resources Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description:We are hiring for the profile- Application SupportKey Skills required:Skills : Application Support + MSSQl + ETL + Windows.Sql, mysql, mssql, windows experience, must have worked on ETL toolsExperience : 3-6 yrs CTC: As per industry normsLocation: Pune (Initially WFH)Shifts: Rotational ShiftsInterested candidates can mail their resumes on

  • Application Support

    2 weeks ago

    Pune, Maharashtra, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Commerce/BusinessApplication Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Application Support

    2 weeks ago

    Pune, Maharashtra, India FIS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Application Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate...

  • Application Support

    5 days ago

    Pune, India Barclays Full time

    **Job Title**:Application Support **Location**:Pune **About Barclays** **Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment...

  • Application Support

    1 week ago

    Bengaluru, Mumbai, Pune, India CODERS BRAIN Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesPlease note we are looking for candidates with good L1 & L2 troubleshooting with Windows & Mac, having good English communication skills & voice support experience.We are looking for Tech- Support personnel with Financial (domain) understanding or work experience in the Finance sector.• We are seeking an experienced Accounting...

  • Application Support

    2 weeks ago

    Pune, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...