
Desktop Support Executive
6 days ago
Job Title: Desktop Support Executive
Experience: 2-4 Years
Location: Thane
Job Type: Full-Time
Job Summary
We are seeking a skilled Desktop Support Executive with 2- 4 years of experience to provide IT support across desktops, laptops, printers, and other IT equipment. The ideal candidate will be responsible for troubleshooting technical issues, assisting employees with system-related queries, and ensuring smooth day-to-day IT operations.
Key Responsibilities
- Provide technical support for desktops, laptops, printers, and other peripherals.
- Install, configure, and maintain hardware and software applications.
- Troubleshoot issues related to Windows OS, Microsoft Office, and basic networking.
- Assist with email configuration, password resets, and user account management.
- Maintain IT inventory, documentation, and update support records.
- Provide support for remote access tools (VPN, Remote Desktop, etc.).
- Coordinate with external vendors for equipment repairs or services.
Requirements
- 2- 4 years of proven experience in desktop or IT support.
- Strong knowledge of Windows Operating Systems and Microsoft Office Suite.
- Basic understanding of networking concepts and Active Directory.
- Excellent problem-solving, communication, and interpersonal skills.
- Ability to work independently as well as in a team environment.
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