Assistant Officer, Specialist, Trade Operations, Corporate Banking, Technology And Operations
5 days ago
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Managing the Operations of Import Payments.
Key Accountabilities
- Monitoring and Processing of Trade finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines. Maintaining the Client services as per expectations at the desired levels and manage all the stake holders.
Job Duties & responsibilities
- Monitoring and Processing of Processing of Docs scrutiny as per regulation of imports, Authorise transactions as per regulatory guidelines.
- Knowledge on Nostro Reconciliation and rules pertaining to such Recon.
- Provide support as needed in the various departments, including reporting, making/checking of transactions, creation of PPTs, customer service as needed.
- Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
- Understanding & highlighting the risks in the process, and work on process improvements
- Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process.
- should know PAC008 AND PAC009 in and out
- R returns reporting knowledge
Required Experience
- Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries.
- Interacting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Trade transactions.
- Excellent Client / Customer management skills, business orientation.
- Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day-to-day basis,
- A positive and attitude to work in a team and provide proper assistance and support to the team as required,
- Capability to identify areas of risk and suggestions to mitigate.
Education / Preferred Qualifications
- Graduate / Postgraduate
Core Competencies
- Strategizing and Problem-solving skills
- Thorough Knowledge on FEMA, managed trade finance operations with minimum experience of 2 years.
- Preferred having Knowledge of Trade/and A1 payments.
- Knowledge of Import of goods and services
Technical Competencies
- Good knowledge on Microsoft applications
- Overview of systems used in Trade operations.
- Functional Knowledge in handling SWIFTs
Work Relationship
- Excellent communication skills
- Presentation skills
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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