Senior Officer, Specialist, Operations, Client Services, Corporate Banking, Technology and Operations
11 hours ago
Senior Officer, Specialist, Operations, Client Services, Corporate Banking, Technology and Operations-(WD75260)Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Manage day to day transaction of Institutional Banking Group clients in Trade, Cash and Loans. Work closely withthe client, Central Operations, Business unit, Branch, Bizcare India and other stake holders to ensure bothtransactional and non-transactional gets addressed and resolved. Drive metrics to ensure seamless servicing. Key Requirements Key Accountabilities Client servicing and handholding of Trade, Cash and Loans transactions. Incumbent would be the single point ofcontact for the client for all trade transactions. Requirements Managing day to the transaction of trade, cash, and loan for the IBG set of customers. Own the Customer Transaction end to end. Strengthen relationship with the various stake holders like branches, Relationship Managers and strengthen internal teams to resolve all queries and issues promptly. Ensure that the self KPI’s and KRI’s are managed and maintained as per the group’s expected standards. Ensure customer concerns and complaints are satisfactorily resolved within the committed timelines. Maximise customer satisfaction, retention by maintaining “Top of the Class” service standards in all client interactions (both internal clients and external clients). Required Experience/ Competencies Should have working knowledge of various Trade Products related to Documentary Letters of Credit,Standby Letters of Credit, Bank Guarantee, Bank-to-Bank Reimbursements, Fund Transfer, and Swifts 5+ years of Work Experience in handling the Trade Finance, cash, and loan products. Excellent Client / Customer management skills, business orientation To manage processes and metrics on a day-to-day basis To provide proper guidance and support to the team as required, capability to identify areas of risk andensure proper mitigates and controls are put in place. Well versed with RBI master directions High Emotional Intelligence required to connect with and help customers. Ability to think aloud andempathise with customers. Education / Preferred Qualifications Graduate / Postgraduate Primary Location :India-Maharashtra-VikhroliJob :RiskSchedule :RegularEmployee Status :Full-time:Job Posting :Jun 30, 2025, 10:30:00 AM
-
Vikhroli East, India DBS Bank Full timeOfficer, Specialist, Operations, Loan Operations-Administration, Corporate Banking, Technology and Operations-(WD75990)Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and...
-
Vikhroli East, India DBS Bank Full timeAnalyst, Specialist, Operations, Loan Operations-Administration, Corporate Banking, Technology and Operations-(WD75991)Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and...
-
India - Maharashtra - Vikhroli DBS Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per yearBusiness FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
India - Maharashtra - Vikhroli DBS Full time ₹ 12,00,000 - ₹ 36,00,000 per yearBusiness FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Vikhroli East, India DBS Bank Full timeVice President, Specialist, Trade Operations, Technology & Operations-(WD76868)Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority...
-
India - Maharashtra - Vikhroli DBS Full time ₹ 6,00,000 - ₹ 18,00,000 per yearBusiness FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
India - Maharashtra - Vikhroli DBS Full time ₹ 12,00,000 - ₹ 36,00,000 per yearBusiness FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Managed Services Operations Specialist
2 weeks ago
IND, GDC India, DC, Vikhroli, Mumbai - West NTT DATA Global Delivery Services Ltd Full time ₹ 5,00,000 - ₹ 12,00,000 per yearIncident Manager Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at...
-
India - Maharashtra - Vikhroli DBS Full time ₹ 18,00,000 - ₹ 28,80,000 per yearBusiness FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage most the Bank's operational processes and inspire to delight our business partners...
-
Client Servicing Executive
1 week ago
Andheri East, Mumbai, Maharashtra, India Thema Corporate Services Full timeJob Title: R&T (Registrar & Transfer) Executive Job Location:Sakinaka Department: Operations / R&T Services Years of experience - 0-2 years **Job Description**: be responsible for handling Demat and related operational activities in compliance with SEBI regulations, ensuring smooth communication with clients, depositories, and issuers. Key...
