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Tour Representative

2 weeks ago

Siliguri, West Bengal, India Concepts and Designs Full time ₹ 1,20,000 - ₹ 1,68,000 per year

Key Responsibilities of a Transfer Representative:

  • Meeting and Greeting: They meet and greet customers at airports, train stations, or other arrival points. This often involves holding a sign with the company logo and a warm welcome.
  • Transportation: They escort clients to their designated transportation (e.g., a coach, minibus, or taxi) and ensure a smooth transfer to their hotel or accommodation. This includes managing luggage and ensuring all passengers are accounted for.
  • Providing Information: During the transfer, they provide valuable information to customers, such as details about the local area, the hotel, and the schedule for the rest of their trip. This can also include providing "welcome briefings" with tips on local attractions, dining, and other activities.
  • Customer Service: They are the first line of customer service for travelers, answering questions and addressing any initial concerns or issues. This requires excellent communication skills and a friendly, helpful demeanor.

Job Types: Full-time, Fresher

Pay: ₹10, ₹14,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Experience:

  • Customer relationship management: 1 year (Required)

Language:

  • English (Required)

Work Location: In person