Urgent Opening For Release Manager

Position summary

Manager Global Employer Services Technology Center (GESTC) -Digital release management

XYZ Services India Private Limited (XYZ in India) commenced operations in June 2004. Since then, nearly all of the XYZ LLP ("XYZ ") service lines and regions have obtained support services through XYZ in India.

We provide support through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.

We provide opportunities to transform tax operations using contemporary technologies in the market. Individuals work to transform their current state of tax to the next generation of tax functions. Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations using new technologies? If the answer is "Yes," come join Global Employer Services Technology Center (GESTC)

Job purpose

As a Manager within the GES Technology Group, you will have the opportunity to work directly to the Digital Delivery and Release Leader and be responsible for planning, coordinating, and overseeing the deployment of software releases across multiple workstreams and multiple environments. This role ensures that releases are delivered on time, within scope, and with minimal disruption to business operations that impact a global audience. This role collaborates with development, QA, operations, risk and business teams to manage the end-to-end release lifecycle, including planning, risk management, and communication.

Key job responsibilities:

• Develop and manage detailed release plans, schedules, and milestones for software deployments.
• Coordinate release activities across multiple teams, including development, QA, operations, risk and business stakeholders.
• Ensure all release deliverables meet quality standards and compliance requirements.
• Identify, document, and mitigate risks associated with software releases.
• Manage and communicate release status, issues, and changes to stakeholders.
• Oversee the execution of release processes, including code branching, merging, build management, and deployment.
• Facilitate release readiness reviews, go/no-go meetings, and post-release retrospectives.
• Continuously improve release management processes, tools, and documentation.
• Maintain release documentation, including release notes, deployment guides, and rollback procedures.
• .
• Own Hypercare plan and activities including hypercare releases or on demand releases to manage high priority production issues

Education/Background:

Bachelor's degree in engineering (preferably computer science) and/or masters degree in business

At least one of the following accreditations or working on the following:

• Project Management Professional (PMP)
• Six Sigma (Green or Black Belt)

Key skills desired

Must have:

• Ideally 5+ years of experience working within Project Management Office (PMO) and or strategy/consulting experience
• Technology Project Management experience with Azure DevOps / JIRA (or similar Software product development management tool)
• Proficiency with the Microsoft suite of applications such as Excel, PowerPoint, Project and other collaboration tools such as SharePoint and Teams
• Awareness of SDLC
• Able to collaborate effectively as part of a global, remote team
• Ability to travel 10% - 20% both in the US / Global (including travel to Hyderabad, India)
• Strong analytical, consultative, quantitative, and project management skills
• Strong executive presence, excellent communication (verbal and written) and presentation skills with an aptitude for working as part of a global team
• Problem solving, critical thinking and conceptual thinking skills
• Ability to perform tasks with minimal supervision and manage multiple projects from start to finish
• Experience in driving cross-organizational initiatives
• A proven strategic thinker with the ability to contribute to the creation of business cases, and build roadmaps under the guidance of a program leader

Good to have

• Awareness of SOC 2 standards / Data Privacy standards (GDPR, etc.)
• Experience of working in a highly regulated technology environment