front office executive

1 week ago


Kalamassery Kochi Kerala, India ADDRESS 7 SUITES Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Description:

We are looking for a friendly, well-spoken, and professional Front Office Executive to join our team at Address 7 Hotel, Kalamassery. The ideal candidate will be the first point of contact for our guests, ensuring a smooth check-in/check-out experience and providing exceptional customer service throughout their stay.

Key Responsibilities:

  • Greet and welcome guests with a warm and friendly attitude

  • Manage check-ins, check-outs, and room assignments

  • Handle guest inquiries, requests, and complaints promptly

  • Manage phone calls, emails, and reservations

  • Coordinate with housekeeping and other departments

  • Maintain front desk records and perform basic administrative duties

Requirements:

  • Prior experience in front office or customer service preferred

  • Good communication skills in English and Malayalam (Hindi is a plus)

  • Basic computer skills (MS Office, hotel software experience preferred)

  • Professional appearance and positive attitude

  • Ability to work in shifts, including weekends and holidays

Benefits:

  • Competitive salary

  • Staff meals provided

  • Supportive work environment

  • Opportunity for growth within the hospitality industry

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹10, ₹12,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Leave encashment

Work Location: In person



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