Cybersecurity & Linux ( Support Engineer L2)

3 days ago

Noida, Uttar Pradesh, India Digiswitch Infotech Pvt LTD. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Support Engineer - Cybersecurity & Linux (Mid-Level)

Company:

Location: Noida, Uttar Pradesh

Experience Required: 3 to 5 Years

Salary: Competitive (Based on experience)

Industry: IT Security / Cybersecurity / Cloud Backup

Functional Area: Technical Support / IT Infrastructure

Employment Type: Full-Time, Permanent

Education: B.Tech / B.Sc / MCA / Equivalent (Preferred)

Job Description

We are seeking a mid-level Support Engineer with hands-on experience in cybersecurity and Linux systems. The ideal candidate will support enterprise clients, troubleshoot technical issues, and assist in deploying secure IT solutions.

Key Responsibilities

  • Provide Level 2 technical support for cybersecurity and backup solutions.
  • Troubleshoot and maintain Linux-based systems (Ubuntu, CentOS, RHEL).

  • Deploy, configure, and support:

  • Trend Micro XDR (Extended Detection & Response)

  • Carbonite Endpoint & Server Backup
  • MailStore Server (Email Archiving)

  • Disaster Recovery as a Service (DRaaS) Solutions

  • Monitor system logs and alerts for security incidents.

  • Assist in patch management and vulnerability assessments.
  • Document technical issues and resolutions.
  • Collaborate with internal teams for solution deployment and client onboarding.

Desired Candidate Profile

  • 3 to 5 years of experience in technical support or system administration.
  • Strong Linux troubleshooting and command-line skills.
  • Working knowledge of cybersecurity principles and tools.
  • Familiarity with networking protocols (TCP/IP, DNS, SSH, VPN).
  • Experience with ticketing systems and remote support tools.
  • Excellent communication and client-handling skills.

Preferred Qualifications

  • Certifications: CompTIA Security+, Linux+, or equivalent.
  • Experience with cloud platforms (AWS, Azure).
  • Exposure to disaster recovery and business continuity planning.
  • Scripting knowledge (Bash, Python) is a plus.

Perks and Benefits

  • Competitive salary and performance incentives.
  • Work with cutting-edge cybersecurity technologies.
  • Supportive and growth-oriented work culture.
  • Training and certification sponsorships.

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