Senior IT Cost and Contracts Manager

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior IT Cost and Contracts Manager

Key Responsibilities:

• Provide Senior Management with appropriately presented reports and analysis requiring a high level of data analysis and presentation skills to present complex information in a digestible format to senior management.
• Report development and automation – design, build and maintain regular and ad-hoc reports (dashboards, scorecards and KPIs) and automation through Qlik and other relevant tools (Discover etc).
• Accuracy and integrity of reports/analysis - turning raw data into actionable insights that support decision making through data collection, manipulation and validation, ensuring data quality, accuracy and completeness.
• Tools and systems expertise - Ability to work with different data sources and systems to support implementation and optimisation of reporting systems.
• Reporting and data governance – adhering to data standards and organisational procedures.
• Documentation and knowledge sharing – Maintain documentation of data sources, reporting processes and methodologies as well as training and supporting end-users on reporting tools and dashboards.
• Create solutions for improvements to current processes and enhance efficiencies in working practices.
• Understand Technology Costs, Benefits and Contracts Management processes.
• Advanced Excel, PowerPoint and senior stakeholder management skills are required for this role.
• Desirable to possess knowledge on processes related to IT suppliers and contracts including an understanding of technical platforms, IT Vendor Management policy and the global IT global operating model.
• Supporting individual and team growth through training and personal development avenues.

Requirements

Qualifications – External

To be successful in this role you should meet the following requirements

• Bachelor's degree (or demonstrable experience) in Information Technology, Computer Science, or a related field.
• 12+ Years minimum experience required.
• Experience in cost and commercial management including cost reduction / optimisation programmes.
• Good understanding of procurement sourcing & category management principles and operation.
• Awareness of IT Infrastructure technical platforms / technologies, execution of IT vendor management policies.
• Good understanding of the IT global delivery model and future roadmap.
• Ability to work in a multi geography, culturally diverse and time-zone separated management role.
• Excellent communications skills and ability to influence and communicate at all levels of the organisation.
• Analytical with the ability to understand and resolve problems.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India.