Advisor Voice

2 weeks ago

Nagpur, Maharashtra, India Reliance Jio Infocomm Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Job Description

Posted Date

05 Nov 2025

Function/Business Area

Customer Service

Location

Nagpur 2 - Hingna Wadi Road

Job Responsibilities
  1. Manage all customer interactions as rostered within parameters
  2. Demonstrate ownership on calls when contacted by customer
  3. Respond to all customers in appropriate tone and language
  4. Offer a solution-based approach for all customer interactions
  5. Educate the customer at every given possible opportunity
  6. Ensure updation of product, system, process and policy knowledge
  7. Adhere to rostered timing, scheduled shifts and activities
  8. Capture customer details and data relevant to the call or service
  9. Resolve customer queries within agreed timelines
  10. Manage outbound campaigns as per business requirement
  11. Increase, develop and retain customer base through relationship building and service
  12. Follow all contact center policies, procedures, code of conduct and legislative requirements
Education Requirement

10 2 / Graduation degree in any discipline

Experience Requirement

6 months - 2 years (Minimum 6 months experience in BPO is mandatory)

Skills & Competencies
  1. Speak local language
  2. Basic computer knowledge
  3. Problem solving skills
  4. Customer focus
  5. Technical orientation
  6. Attention to detail
  7. Service mindset
Application Instructions

Please update your profile and upload resume to apply

Location Map

Nagpur 2 - Hingna Wadi Road

  • Advisor Voice

    2 weeks ago

    Nagpur, Maharashtra, India Reliance Jio Infocomm Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description Posted Date 07 Nov 2025 Function/Business Area Customer Service Location Nagpur 1 - Godhni RoadJob Responsibilities Manage all customer interactions as rostered within parameters Demonstrate ownership on calls when contacted by customer Respond to all customers in appropriate tone and language Offer a solution-based...

  • Advisor Voice

    2 weeks ago

    Nagpur, Maharashtra, India Reliance Jio Infocomm Limited Full time

    Posted Date 13 Sep 2025 - Function/Business Area Customer Service - Location Nagpur 1 - Godhni Road - Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all...

  • Advisor Voice Rcc b

    2 weeks ago

    Nagpur, Maharashtra, India Reliance Jio Infocomm Limited Full time

    Posted Date 15 Sep 2025 - Function/Business Area Customer Service - Location CCE Nagpur_Marathi_4 - Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer...

  • Senior Operations Manager

    24 hours ago

    nagpur, India beBeeOperational Full time

    Job Title: Senior Operations ManagerAbout the Role:A highly skilled and experienced Senior Operations Manager is required to join our dynamic team. As a trusted advisor to our CEO, you will play a critical role in driving business growth and success.About the Job:- Assist and manage the process of a variety of initiatives of the CEO and leadership team.-...

  • Senior Consultant

    6 days ago

    Nagpur, India fusionSpan Full time

    fusionSpan is a dynamic​​​​​ , fast-paced organization. We are a team of highly committed individuals who are inspired by the role technology plays in society. Our lead business analysts are capable of leading requirements gathering for enterprise, multi-phase, multi-platform projects.  The role is based in our Nagpur office, India. The hours for...