Hiring For International BPO

3 hours ago

Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 40,000 - ₹ 60,000 per year

Hiring For International BPO - (Voice/Chat/Blended)

Job Description

  • Handle customer queries via phone calls and chats in a professional and courteous manner.
  • Provide accurate information to customers regarding products and services offered by the company.
  • Resolve customer issues promptly and efficiently while maintaining high levels of satisfaction.
  • Meet performance targets set for first call resolution rate, handle time, abandon rate, etc.
  • Collaborate with team members to achieve common goals and objectives.

Desired Candidate Profile

  • Undergraduate freshers and experienced candidates can apply.
  • 0-5 years of experience in an international voice/chat process (blended process), UK process, chat process, or similar roles.
  • Strong communication skills with excellent verbal fluency in English.
  • Ability to work on rotational shifts, including evenings and nights as per business requirements.

Perks and Benefits

  • Cab facilities
  • Unlimited incentives

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