General Manager- Travel Operations

14 hours ago

Gurgaon, Haryana, India Brightsun Travel Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Title: General Manager Sales & Operations (Travel Industry) Location: Gurgaon Reports to: Managing Director / CEO Department: Sales & Operations Experience Required: 15+ years in travel/tourism with leadership experience

Job Overview:

We are seeking a dynamic and results-driven General Manager – Sales & Operations to lead our travel business. The ideal candidate will have deep industry knowledge, strong leadership abilities, and a proven track record in both revenue generation and operational excellence. You will be responsible for driving business growth, managing key client relationships, optimizing travel operations, and leading a cross-functional team across sales, customer service, and fulfillment.

Key Responsibilities:

Sales & Business Development:

Develop and execute sales strategies to meet and exceed revenue targets.Identify new market opportunities and develop B2B/B2C partnerships.Build and manage relationships with key accounts, suppliers, and channel partners.Monitor sales pipelines and conversion ratios to improve overall performance.

Operations Management:

Oversee end-to-end travel operations, including booking, customer service, vendor management, and fulfillment.Ensure operational efficiency, customer satisfaction, and compliance with travel regulations.Implement SOPs and quality control measures for consistent service delivery.

Team Leadership:

Recruit, train, and mentor sales and operations teams.Set KPIs, conduct performance reviews, and foster a performance-driven culture.Lead cross-departmental collaboration to align operations with sales goals.

Strategy & P&L Responsibility:

Develop annual business plans, budgets, and forecasts.Analyze performance data, market trends, and customer feedback to inform decisions.Take ownership of profit & loss, driving margin improvements and cost efficiencies.

Technology & Innovation:

Lead adoption of travel technology platforms (GDS, CRM, booking engines).Leverage data and digital tools to enhance customer experience and productivity.

  • Travel Consultant

    15 hours ago

    Gurgaon, Haryana, India Travel Empire Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage travel itineraries from start to finish* Collaborate with suppliers for smooth operations* Maximize revenue through upselling & cross-selling strategies

  • Travel Sales Executive

    15 hours ago

    Gurgaon, Haryana, India Travelating Travel Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the jobAs a Travel Sales Associate at Travelating Travel Services, you will be responsible for assisting in various aspects of the travel and tourism industry. With your knowledge of MS-Excel and a passion for the field, you will play a crucial role in ensuring our clients have unforgettable experiences. Your key responsibilities include:1. Supporting...

  • Travel Operations Manager

    6 days ago

    Gurgaon, Haryana, India beBeeDestination Full time ₹ 8,00,000 - ₹ 12,00,000

    As a key member of our team, you will play a pivotal role in managing inbound operations for our client, a leading innovative travel solutions company.Contract Negotiation and Hotel ManagementYou will be responsible for daily operations related to inbound tour bookings and logistics, ensuring seamless travel arrangements for tourists across Indian...

  • Travel Sales Consultant

    15 hours ago

    Gurgaon, Haryana, India Travel Empire Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Sell travel packages and holiday itineraries* Meet sales targets through effective communication* Provide exceptional customer service* Collaborate with tour operators for outbound tours

  • Operations Manager – Luxury Travel

    3 days ago

    Gurgaon, Haryana, India Blingbird Full time

    Job DescriptionAbout BlingbirdBlingbird is a new-age luxury travel company specializing inexperiential journeys and Signature Expeditions. Since 2018, weve been curating extraordinary travel stories for discerning individuals, honeymooners, corporate clients, and high-net-worth travelers who seek journeys beyond the ordinary. Our expertise lies in...

  • Operations Manager – Luxury Travel

    17 hours ago

    Gurgaon, Haryana, India Blingbird Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About BlingbirdBlingbird is a new-age luxury travel company specializing in experiential journeys and Signature Expeditions. Since 2018, we've been curating extraordinary travel stories for discerning individuals, honeymooners, corporate clients, and high-net-worth travelers who seek journeys beyond the ordinary. Our expertise lies in designing immersive,...

  • Luxury Travel Operations Manager

    3 days ago

    Gurgaon, Haryana, India beBeeOperations Full time ₹ 18,00,000 - ₹ 20,10,000

    Luxury Travel Operations Manager We are seeking a seasoned Operations Manager to oversee the execution of luxury travel programs. This role involves managing costings, supplier negotiations, contracts, billing, and ensuring seamless delivery of every journey curated under our brand standards.About the Role:Costings & Budgeting: Prepare accurate cost sheets...

  • Strategic Travel Operations Manager

    1 week ago

    Gurgaon, Haryana, India beBeeTravelOperations Full time

    As a key player in our organization, you will be responsible for overseeing all aspects of travel operations. This role involves developing and implementing strategies to optimize travel costs while ensuring seamless execution of business trips.Job DescriptionWe are seeking an experienced travel professional to join our team. In this role, you will be...

  • General Manager

    3 days ago

    Gurgaon, Haryana, India Think Strawberries Full time

    Job DescriptionRole DescriptionThis is a full-time, on-site role for a General Manager - Client Relationships based in Gurugram. The role involves managing key client relationships in the travel and tourism sector, particularly with international tourism boards and B2B partners. Responsibilities include driving account growth, ensuring service excellence,...

  • Travel and Expense Manager

    3 weeks ago

    Gurgaon, Haryana, India Edge Executive Search Full time

    Job DescriptionWe are seeking a Travel and Expense Manager to coordinate all aspects of travel policy, operations, and expense management for a global company. This essential role involves overseeing corporate travel arrangements, ensuring compliance with policies and budgets, and driving operational efficiencies through system optimization and robust...