Business Analyst

Bengaluru, India
Insurance Americas Application Solution Center is part of the AXA XL Global Technology responsible for Policy Administration, ERM, HR, Marketing and Communication, Workplace, Legal, Compliance Applications portfolio management. The team builds the overall strategy, performs SDLC, maintenance, support, and performance improvements for all applications. The Business Analyst will bridge the gap between business and IT by being able to communicate effectively with all stakeholders. The Business Analyst will be responsible for supporting an application or multiple applications within the Application Solutions Team. Her/his core responsibilities include eliciting and documenting both business, functional, non-functional and technical requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests. Business Analysts will also support projects that impact the application(s) s/he supports.

What You'll Be DOING
What will your essential responsibilities include?

• Collect, challenge, facilitate and document business requirements as well as define business specifications and requirements.
• Validate the overall IT solution to ensure alignment to business requirements, review requirements and/or specifications with the development and test teams to ensure understanding.
• Using process, system and business knowledge / experience assess the feasibility & benefits of proposed automations.
• Collaborate with Transformation & Change Delivery process resources to ensure requirements and solution fit into the process flow and do not create gaps and/or breakages.
• Help identify how requirements can help make the process more efficient.

You will report to the Business Analyst Lead.

What You Will BRING
We're looking for someone who has these abilities and skills:

• Ability to understand general business requirements and implement corresponding technical solutions.
• Strong technical knowledge of all phases of applications systems analysis, including UAT support & oversight.
• Ability to manage ambiguity and create accurate project estimates. Accurately quantifies project specific risks through the project lifecycle.
• Proven planning and organization skills, creating work schedules, prioritizing workload, preparing in advance and setting realistic timescales.
• Ability to work with data and complex systems.
• Significant experience in an insurance or technology field.
• Experience with multiple SDLC methodologies, particularly Agile principles.
• Must have familiarity with Business Analyst methodologies e.g. Use Cases; Business Rule Development; User Interface Specs; Functional Specs; As-Is and To-Be Business Process Analysis.
• Must possess excellent interpersonal skills, strong communication skills (written and verbal), and be team oriented.
• Must be detail conscious, technically motivated, creative and user oriented.
• Able to determine and communicate impacts of system functionality and technical approach on performance, scalability and maintainability.
• Ability to present information in an influencing manner to leadership and all business stakeholders.
• Stakeholder management.
• Adaptable to new/different strategies, programs, technologies, practices, cultures etc. Comfortable with change, able to easily make transitions.
• 8+ years of experience in business analysis or related role and Analysis experience in Insurance/Reinsurance/Finance applications
• Bachelor's degree in engineering or a Master's degree in business management
• Strong knowledge of business analysis methodologies and tools.
• Proficiency in data analysis and visualization tools (e.g., Excel, SQL, Power BI).
• Working with Pre-bind and Post-Bind Insurance applications would be a plus
• Excellent verbal and written communication skills.

Who WE Are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

At AXA XL we are happy to talk flexible working. We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role. Talk to us about how we can make flexibility work for you.

Learn more at

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What We OFFER
At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy - Our Impact. Our Future. - aligns key issues that are pertinent to our business - climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.

• Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
• Water: We're developing water resilience where it is — and will be — needed most.
• Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
• Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs.

For more information, please see the
Corporate Responsibility section
on our website.

Diversity & Inclusion
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, while creating an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.
It's about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, race/ethnicity, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at

. AXA XL is an Equal Opportunity Employer.