NOC Engineer

As a NOC engineer we require you to be an expert in the management and monitoring of a network from any centralized location. Our technical NOC team is composed of skilled IT & NOC engineers. They watch the IT environment, and ensure that the uptime and connectivity of the IT systems are seamless 24/7. Roles and Responsibilities ● Manage and maintain the on premise and cloud server and services. ● Fault handling and escalation. ● Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for co- location, leased lines, customer backup and other customer network services). ● Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins and configuring bespoke graphing ● Facilities provisioning (installing racks, setting up power, installing Ethernet, fiber and console cabling, remote power and KVM). ● Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operationsEducation/Experience Qualification & Experience ● A minimum of 12-18 months' experience in a Technical Support or similar role. ● Good communicator with a natural aptitude for dealing with people. ● Good network diagnostic skills. ● Basic Linux CLI skills. ● Basic sysadmin skills. ● Basic MySQL DB skills. ● Basic Networking skills ● Basic Knowledge of Cloud (preferably AWS ● Work well in a busy team, being quick to learn and able to deal with a wide range of issues. ● Strong analytical skills and able to collate and interpret data from various sources. ● Ability to assess and prioritize faults and respond or escalate accordingly. ● Shift rotation 24*7.
Work from office only Experience = 1 -3 years

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