Senior IT Systems Engineer

18 hours ago

Noida, Uttar Pradesh, India Sumo Logic Full time ₹ 12,00,000 - ₹ 24,00,000 per year

As a Sr IT Systems Engineer, you will actively contribute to, execute for, and lead IT in the design and development of business insights and analytics solutions. You will be instrumental in helping us solve complex data visualization, modeling, curation, and reporting problems among Sumo Logic's robust inventory of cloud services, data tooling, and business applications. You will work closely with a team of highly skilled individuals to deliver on high impact engagements at Sumo Logic, reporting directly to the Global Head of IT and engaging projects under the guidance of the Lead IT Systems Engineer.

You are a strong IT operations expert who is passionate about scalable, resilient, secure, and cost-efficient data solutions. You care about delivering on customer requests with a high attention to detail, a sense of natural curiosity, and a focus on building lasting relationships. You are at home when helping the group come up with a better solution than you would as individuals and providing experienced guidance and insight to those around you. You are comfortable in a fast-moving environment with responsibility for global hardware and end user device needs, alongside a host of IT applications. Ideally, you have experience with performance, scalability, and reliability issues of 24x7 uptime systems and solutions.

Responsibilities:

Deliver exceptional end user support via Helpdesk & Triage services, showcasing a strong dedication to promptly resolving issues and ensuring utmost customer satisfaction.Exhibit advanced expertise in overseeing user endpoints, emphasizing a high degree of security and functionality while consistently delivering effective endpoint management solutions.Spearhead the seamless integration of IT systems, focusing on optimizing operations and enhancing efficiency. Prove successful in implementing and fine-tuning integrations to meet organizational needs.Champion automation initiatives across IT operations to streamline processes and workflows. Show a history of implementing automation solutions that boost operational efficiency and reduce manual workloads.Manage the diverse user application portfolio with a keen focus on providing outstanding support and regular updates. Demonstrate expertise in ensuring applications align with user needs and contribute to operational success.Lead the provisioning of user accounts, maintaining a commitment to providing secure access to systems and applications. Demonstrate a track record of delivering provisioning services accurately and efficiently.Provide moderate technical support for AWS Marketplace services, ensuring timely and effective assistance for customers. Exhibit a wealth of experience in supporting AWS products and services, prioritizing customer satisfaction throughout.Administer Jira for proficient task management and issue tracking within the IT operations department. Showcase a history of optimizing Jira administration to enhance team productivity and customer contentment.Collaborate with other IT teams as needed to drive forward joint efforts

Requirements:

6+ years of experience in providing End User Services, specializing in helpdesk & triage support, with a strong emphasis on carefully executing Jira tickets and delivering high quality and reusable Confluence documentationProficiency in user endpoint management tools such as JAMF, with a proven track record of successful endpoint managementDemonstrated expertise in IT system integrations, showcasing the ability to integrate various systems for enhanced performance and efficiencyStrong familiarity with IT automations, including scripting languages like BASH and Powershell, and a history of implementing automation solutionsExperience in user application portfolio management, ensuring effective support and updates for user applicationsKnowledge of user provisioning processes, particularly utilizing Okta for secure and efficient provisioning of user accessExperience working with and managing third party MSP relationships around hardware device managementStrong understanding of ITIL processes and practices as well as vendor and contract managementRegular responsibility for AV equipment management as setupStrong AWS ability to provide technical support for marketplace services, with specific experience in AWS Marketplace technical support a bonusProficiency in Jira Administration, including tools like Atlassian, Jira, and Confluence, to manage tasks, issues, and documentation effectively

Desirable:

 Experience in cloud services and managementAWSAzureGCPExperience managing security hardware devices such as cameras and door readers

About Us:

Sumo Logic, Inc., empowers the people who power modern, digital business.  Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its SaaS analytics platform. The Sumo Logic Continuous Intelligence Platform helps practitioners and developers ensure application reliability, secure, and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit  

  • Senior System Engineer

    17 hours ago

    Noida, Uttar Pradesh, India Cyber24 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Systems EngineerWe are seeking a Senior Systems Engineer with strong customer service orientation, advanced troubleshooting skills, and a passion for solving complex technical challenges. The ideal candidate will deliver high-quality technical support and ensure system reliability across our clients' environments.Key Responsibilities:Provide remote...

  • Senior LV Secondary System Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India GE Vernova Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description SummarySenior LV Secondary Engineer• • About GE Grid Solutions: At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid...

  • Senior System Design Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India GE Vernova Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description SummarySystems engineering is a cross-functional engineering discipline centered on an approach, mindset, and process. All activities that consider both the business and the technical needs of the customers with the goal of providing a quality product that meets the users needs. The discipline that executes a robust process of design,...

  • Senior System Administrator

    3 days ago

    Noida, Uttar Pradesh, India Insurity Full time US$ 60,000 - US$ 1,20,000 per year

    Position at IndiaWho We AreInsurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world's most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed.We...

  • Project Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India AB Engineering and Systems Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're HiringJob Title:Senior Software Engineer – Systems & Database Integration Location: [Insert Location] | Experience Level: Intermediate to AdvancedAre you a tech-savvy problem solver with a passion for system-level programming and database integration? Join our team at ABEngg Systems and work on cutting-edge industrial solutions

  • Principal Systems Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Mott MacDonald Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionOne of the largest employee-owned companies in the world,Mott MacDonaldis a multisector consultancy providing engineering, management, and development services on projects in 150 countries and a global reach spanning six continents. With over 19,000 of the best people working on a diverse range of challenges, we are helping our clients deliver...

  • System Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Multifactor Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Company DescriptionMultifactor is dedicated to providing optimal IT solutions to its client. Our company offers Remote Technical Support services such as Customer Support, networking management, and other excellent services at affordable prices to help our customers achieve financial and operational success.Role Details:Position : System Engineer – Intune...

  • Engineering Manager

    2 weeks ago

    Noida, Uttar Pradesh, India R Systems Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Your Role and ImpactJob Title:** Engineering Manager - Data EngineeringLocation:** Pune, Maharashtra, India / Noida, Uttar Pradesh, IndiaExperience:** 8 to 12 yearsAbout The CompanyRSystems is a leading innovator in the field of data solutions, committed to providing strategic data-driven insights to our clients. We leverage cutting-edge technology and...

  • Embedded System Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Twyn Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    SummaryThe embedded systems engineer designs, develops, tests, and maintains embedded systems. The engineer will identify and fix issues and work collaboratively with engineers, product managers, and others on various teams.ResponsibilitiesDesign and build embedded systems, including embedded system firmwareTest and debug the systemsMonitor and maintain the...

  • Senior Electronic Engineer

    1 week ago

    Noida, Uttar Pradesh, India Johnnette Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position:Senior Electronics Engineer – Flight ControllerLocation:Sec 67 Noida, Uttar PradeshCompany:Johnnette Technologies Pvt. Ltd.We are seeking an experiencedSenior Electronics Engineer – Flight Controllerto lead the design, development, and integration ofadvanced electronics for UAV flight control systems. This role is critical in...