Specialist - Training Coordinator

Job Description JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades, or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About JLL For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential, and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people, and communities SEE A BRIGHTER WAY. JLL is the brand name and a registered trademark of Jones Lang LaSalle Incorporated. For further information, visit About the Role We are seeking an experienced HR Operations Specialist or HR Program Co-Ordinator to plan, consolidate, and manage comprehensive learning initiatives and programs across our organization. This role will be responsible for providing support to key L&D lifecycle events, especially the employee learning/training journey.What this job involves:Submit requests for learning programs, e-learnings, and learning journeys in Workday. Monitor completion status, validating learning data accuracy, and resolving discrepancies. Support onboarding initiatives by tracking employee and manager progress, creating weekly reports to monitor new joiner training requirements, collecting feedback about new hire orientation through surveys and focus groups, and evaluating program effectiveness. Generate comprehensive training metrics reports including completion rates, participant satisfaction, and return on investment (ROI) through data extraction, analysis, and visualization to demonstrate business impact and support data-driven decision making. Track professional qualifications to add sponsorship/apprenticeship applications to employee files, maintaining a tracker and identifying available apprenticeships for desired/needed professional growth. Coordinate learning programs including calendar management, managing learning records, tracking progress, facilitating communications between stakeholders, collecting feedback for participants. Provide technical and logistical support for all learning delivery formats including setting up virtual meeting environments (Teams/Webex), coordinating room bookings and materials for in-person sessions, creating, and distributing invitations, tracking attendance, and managing post-session communications. Support mentoring program administration through matching mentors and mentees, sending communications, tracking relationship progress, and collecting feedback for program improvement. Support maintenance of competency catalogs and respond to requests for data. Distribute marketing communications across multiple channels to build awareness of L&D offerings. Key Skills:Program management skills or know-how, with experience delivering programs across a matrixed and global environment. Good analytical and problem-solving skills. Ability to work collaboratively and build relationships with stakeholders across different levels of the organization. Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences. Strong data management and validation skills. Understanding of Learning and Development practices and procedures. Knowledge of MS Office Suite skills (Word, Excel, Outlook). Previous experience in a Workday Learning environment preferred or similar HR ERP can be an added advantage. Knowledge of Case Management tool an added advantage. Bachelors degree in human resources or related field. 6-8 years of experience in Learning and Development spectrum or project managing client initiatives and programs at various levels. Sound like you? In this role, you are required to be:Attention to detail and ability to work towards tight deadlines. Highly Organized and Self-motivated. Ability to work in a fast-paced environment with constant deadlines. Good Customer service skills using efficient processes. Proactive in achieving results and seeking improvements. Strong teamwork interaction and orientation. Result-oriented and proactive in achieving results. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package. Apply todayLocation: On-site Gurugram, HRScheduled Weekly Hours: 40Job Tags: JBS If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the tableJLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLLs recruitment process. We endeavor to keep your personal information secure with the appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details, please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Locations - On-site