senior training coordinator-ii

2 weeks ago

Gurgaon, Haryana, India NIIT Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About NIIT-MTS
At NIIT Managed Training Services, we're transforming the way the world learns, for the better. That's why the world's best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

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Job Summary
Senior Training Coordinator
is responsible for coordinating and scheduling arrangements for delivery of training programs, events and workshops, including all logistical support. He/she is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment.

  • Ensure onsite training event activities are performed as per the Event Readiness Process/System
  • Booking the venue for offsite activity or social events and Provide Emergency support / help for training
  • Ensure the training Facilities are setup correctly and have the necessary equipment Management at facility
  • Communicate with instructors and outside vendors in both written and spoken correspondence
  • Coordinate and block Instructors dates & timing in lines with the training and workshop calendar

Primary Role & Responsibilities

  • Perform Training Management activities on the Learning Management Systems:
  • Enrollment activities
  • Class scheduling
  • Class cancellation / rescheduling
  • Evaluate Class profitability
  • Class readiness – Coordinating with the vendor
  • Communication to Delegates & Vendors
  • Feedback Analysis
  • Purchase Order Generation
  • Maintain Basic Financial Reports
  • Assist the trainers/customers with the Training Administration issue/query via Phone, E-mail
  • Provide the customer with resolutions / Training scheduling options
  • Gather additional information about reported issue
  • Perform detailed case analysis and document the case in the system and generate ticket.
  • Generate daily / weekly reports for the customer on Microsoft Excel

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

*Educational Qualification*

  • Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.
  • Distance P.G can apply , BE /MCA are not eligible, PGDM can apply

Experience
1 year to 2 years

*Competencies*
Communication

Customer Focus

Domain Depth

Eminence

Industry Knowledge

Innovation

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