
Front office cum Customer relationship executive
7 days ago
Contact: Whatsapp)
- Job Title: Front office cum Customer Relationship Executive (CRE)- Only females
- Location: Chromepet - Chennai
- Salary: Up to ₹20,000 per month
About the Role
We are looking for a smart, energetic, and customer-focused Hostess cum Customer Relationship Executive to be the first point of contact at our showroom. The role requires excellent communication skills, a pleasing personality, and the ability to provide a welcoming and professional experience to all customers.
Key Responsibilities
- Welcome and greet customers visiting the showroom with warmth and professionalism.
- Assist customers by guiding them to the right departments/sales representatives.
- Maintain visitor records and ensure smooth flow of customer interactions.
- Handle inbound and outbound calls, manage inquiries, and provide accurate information.
- Coordinate with the sales and service teams to enhance customer experience.
- Support in showroom events, promotions, and customer engagement activities.
- Maintain a neat, professional, and customer-friendly reception area.
- Follow up with customers for feedback and maintain CRM records.
Requirements
- Graduate/Undergraduate with good communication skills (English, Tamil )
- Pleasant personality with excellent interpersonal skills.
- Prior experience as Hostess/Front Office/CRE in automobile, retail, or hospitality industry will be an added advantage.
- Basic computer knowledge (MS Office, Email, CRM tools).
- Customer service-oriented mindset with patience and attentiveness.
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
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