Front office cum Customer relationship executive

1 week ago

Chromepet Chennai Tamil Nadu, India SBSHR Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Contact: Whatsapp)

  • Job Title: Front office cum Customer Relationship Executive (CRE)- Only females
  • Location: Chromepet - Chennai
  • Salary: Up to ₹20,000 per month

About the Role

We are looking for a smart, energetic, and customer-focused Hostess cum Customer Relationship Executive to be the first point of contact at our showroom. The role requires excellent communication skills, a pleasing personality, and the ability to provide a welcoming and professional experience to all customers.

Key Responsibilities

  • Welcome and greet customers visiting the showroom with warmth and professionalism.
  • Assist customers by guiding them to the right departments/sales representatives.
  • Maintain visitor records and ensure smooth flow of customer interactions.
  • Handle inbound and outbound calls, manage inquiries, and provide accurate information.
  • Coordinate with the sales and service teams to enhance customer experience.
  • Support in showroom events, promotions, and customer engagement activities.
  • Maintain a neat, professional, and customer-friendly reception area.
  • Follow up with customers for feedback and maintain CRM records.

Requirements

  • Graduate/Undergraduate with good communication skills (English, Tamil )
  • Pleasant personality with excellent interpersonal skills.
  • Prior experience as Hostess/Front Office/CRE in automobile, retail, or hospitality industry will be an added advantage.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Customer service-oriented mindset with patience and attentiveness.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

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