ServiceNow ITSM

2 days ago

Hyderabad Telangana India Assistnow Full time ₹ 10,00,000 - ₹ 12,00,000 per year

Experience: 5+ years Locations: Pune, Hyderabad, Nagpur, Bangalore, MumbaiResponsibilities:Develop and configure ServiceNow ITSM modules: Incident, Problem, Change, Request.Implement workflows, business rules, client scripts, UI policies, and notifications.Integrate ServiceNow with external systems using REST/SOAP APIs.Maintain CMDB and ensure data accuracy and integrity.Support ITOM processes like Discovery, Service Mapping, and Event Management.Requirements Required Skills & Qualifications:Strong understanding of ITSM processes and ITIL framework.Experience with ITOM and CMDB implementation.Proficiency in JavaScript, HTML, CSS, GlideScript, and ServiceNow APIs.Experience with Service Portal and Flow Designer.Preferred: ServiceNow certifications (CSA, CAD, ITSM, ITOM Implementation Specialist).

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