Technical International Voice Support

5 days ago

Hyderabad, Telangana, India Clarity Consulting Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job purpose:

This is an entry level position, and you will be responsible for working with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to our application(s). Our applications are used by Deloittes Global Employer Services member firms and clients so the successful candidate should have strong client service and communication skills as well as the ability to deliver projects on time in a dynamic team environment. The candidate will receive training on existing as well as next generation tools.

Key job responsibilities include the following:

  • Provide personalized customer service by responding to the needs of the customers
  • Enter contacts into call tracking system and manage those issues to resolution
  • Function in a close team environment and communicate within the team as a single unit
  • Knowledge sharing and work flexibility in a close team environment
  • Consistently meet client expectations and project deadlines
  • Work to develop customer service, probing, and research skills
  • Evaluate problems of the customers and provide logical lasting solutions
  • Adhering to the project and departmental standards as necessary. Contribution to the development of such standards where required
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Refer more complex issues or reconfigurations to senior specialists
  • Demonstrate capability of handling high work pressure during peak seasons

Personal Characteristics:

  • Excellent written and verbal communications skills at the business and technical level
  • Self-starter with solid analytical and problem solving skills
  • High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment
  • Ability to integrate rapidly with existing team
  • Good personal organizational skills
  • Ability to interact with individuals at all levels of the organization
  • Strong commitment to customer service

Education/Background:

College coursework:  B.E / B.Tech

EXPERIENCE REQUIRED: 1+ Years - 3 Years

Key skills required:

  • Excellent written and verbal communications skills at the business and technical level, experience in both emails and calling
  • Ability to work in shifts
  • Ability to interact with individuals at all levels of organizations
  • Ability to work weekends when shift requires

Graduation should completed after 2020 and should not have more than 3 year exprience.

Apply Only relevant exprience those who having exprience into International Technical voice process.

Technical Education Background Preferred.

  • Technical Voice Support

    2 days ago

    Hyderabad, Telangana, India Career Guideline Full time ₹ 8,00,000 per year

    Technical Voice SupportLocation : HyderabadNotice : Immediate joiner - 15 DaysRole : Technical SupportProcess : Voice ProcessExperience : years of International Technical Support experience (Voice)Shift : US night shiftMode : Work from office (2 way cab provided )CTC : Upto 8 LPA (No Negotiation)Qualification: Any GraduateSkills : Technical support, SQL,...

  • International Voice Support

    1 week ago

    Hyderabad, Telangana, India Career Guideline Full time ₹ 5,50,000 - ₹ 7,50,000 per year

    International Voice SupportLocation : HyderabadRole : Customer Support ExecutiveProcess : Voice ProcessNotice : Immediate joiner to 30 DaysExperience : 2+ years of International voice process experienceShift : US night shiftMode : Work from office (2 way cab provided )CTCSenior process Executive ( 2+ years) : Upto 5.5 LPASubject Matter Expert (4+ years ) :...

  • International voice Technical support

    7 days ago

    Hyderabad, Telangana, India MRT Infotech Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Hiring for International voice Technical support (Bengali)Qualification : Any graduate/undergraduatesFresher : 2.8LPAExperience : 4LPA(Depends upon last ctc 30% hike)Rotational shifts and Rotational week offs1 Way cab-25km (other way travel allowance)working location: Hi-tech -cityRounds of interviewHRSvarvoice versantTechnical roundManager roundpoint of...

  • International Voice

    1 week ago

    Hyderabad, Telangana, India Career Guideline Full time ₹ 5,50,000 - ₹ 7,50,000 per year

    Currently we are looking for *International Voice Support ( SPE & SME role)* to join our team*Customer Support Executive*Hyderabad* 2+ years of International voice process experience* Package : Up to 5.5LPA for SPE, Up to 7.5LPA for SME* US night shift* Work from office* Notice Upto 30 Days* 2 way cab providing**Requirements:*** Qualification: Under Graduate...

  • Technical Support International Voice Process_Big4 Client_Hyderabad

    1 week ago

    Hyderabad, Telangana, India Dynpro Full time US$ 50,000 - US$ 1,00,000 per year

    Hello,We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp /'Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire)Technical Support (International Voice Process)Work Location: Mind space-HyderabadShift: RotationalHybrid ModelExperience: 1-3 YearsAny graduateMandatory Skills:Excellent...

  • Mega Walkin Drive- Service Desk Technical support(International Voice)

    2 days ago

    Hyderabad, Telangana, India Tech Mahindra Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Mega Walkin Drive for Service Desk International Voice for Technical SupportJobdescriptionHiring for - Service Desk (Technical Support || International voice) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for...

  • International non voice Support

    7 days ago

    Hyderabad, Telangana, India Sutherland Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Greetings from SutherlandCurrently we are hiring for International Voice & Non voice process for Freshers & Experienced.Role & responsibilities:A non -Voice Job is a job where the executives are assigned to handle the non -voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or...

  • International voice

    1 week ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position: *International Voice & Non -Voice Customer Support*Mode: Work from OfficeShift: Night Shift - 2 way cabLocation - Uppal (Cab Radius 30 KMS)FOR VOICE PROCESS :-Fresher - 3 LPA - 17 k + 2k attendance bonus6 Months 18 - months 3.4 LPA - 20k fixed + 2k Attendance bonusAbove 18 months - 4 LPA -25 K + 2k attendance BonusFOR NON - VOICE PROCESS :-Fresher...

  • Technical Support International Voice Process_Big4 Client Hyderabad

    1 week ago

    Hyderabad, Telangana, India Dynpro Full time US$ 50,000 - US$ 1,00,000 per year

    Hello Everyone,We are hiring from technical support international voice process for one of the Big4 client. Kindly reach me on Technical Support (International Voice Process)Payroll: Dynpro ( Contract2Hire)Experience: 0- 3 YearsGraduationRotational ShiftWork Location: Hyderabad ( Mind Space )Hybrid ModelMandatory Skills:Excellent written, verbal, listening,...

  • International Voice

    1 week ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    We're HIRING || International Non Voice Process and Voice || Cab Facility |||| Non-voice Process ||Location: Mindspace, HyderabadRole: Non Voice Process | Experience: 2 Years (International Customer Support/ KYC, AML experience)Shift: Rotational | Working Days: 5 Days (2 Rotational Week Offs)Transport: 1-Way Cab (within 25 km radius)Immediate Joiners...