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Merchandiser
2 weeks ago
- Procurement of service parts from external Global Suppliers, Ford plants and catering to the dealers.
- Schedule release on suppliers, follow-up with suppliers for delivery promise.
- Liaise with the transporter and traffic team for shipment delays.
- Follow up with QC team, Depot and Contract Packers for prioritization of receipts or any shipment discrepancies.
- Follow-up with Purchase for resolving purchase related issues. This could be price revision request from suppliers, tool breakdown, supplier bankruptcy, resourcing.
- Responding to Customer Liaison, High-level Helpdesk and Golden Service about part availability date.
- Coordinate with Supplier Technical Assistance (STA), Purchase and supplier during engineering level changes.
- Coordinate with suppliers and campaign coordinators for procuring parts from supplier to meet campaign requirements.
- Educate the suppliers on importance of Q1 rating and try to improve their delivery performance.
- Take premium freight decisions based on part criticality.
- Responding to queries from Supplier, Purchase, Inventory, Central Forecasting and Supply chain management team.
- Work in conjunction with suppliers to secure on time delivery and improve other processes to support increased supplier delivery performance ratings.
