Training Specialist

4 days ago

Mumbai, Maharashtra, India Amazon Full time ₹ 4,00,000 - ₹ 12,00,000 per year
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders

Key job responsibilities

Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.
9.Drive Quality & Learning metrics
10.Conducting chime sessions & Class room sessions to the stake holders
A day in the life

- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
-This job requires traveling as per business requirements

Basic Qualifications:
- 2+ years of work in the customer service/contact center industry experience, or experience in MS Office, with an emphasis on Excel

Preferred Qualifications:
- 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Training Specialist

    4 days ago

    Mumbai, Maharashtra, India Jylvoraq Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Training Specialist located in Mumbai. The Training Specialist will be responsible for designing, developing, and delivering training programs to employees. Day-to-day tasks include conducting training sessions, assessing training needs, creating instructional materials, and evaluating the effectiveness...

  • Training Specialist, Training Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Amazon Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job summaryTraining Specialist Job DescriptionAt Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the...

  • Training Specialist

    4 days ago

    Mumbai, Maharashtra, India Amazon Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Training Specialist Job DescriptionAt Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of...

  • Training and Development Specialist

    1 week ago

    Mumbai, Maharashtra, India Indus hospitality Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionIndus Hospitality, a distinguished hospitality company based in India, has swiftly risen to prominence within the competitive industry with its innovative approach to Pan-Asian and European cuisines. Offering a diverse range of services and fine dining experiences, Indus Hospitality has carved a niche for itself in just a few years. At the...

  • Training Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Corsearch Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About Us:CORSEARCH has more than 1700+ employees serving thousands of clients worldwide, and we're growing and changing rapidly. We are a fantastic company to work for — with great benefits, growth opportunities, and a terrific internal culture — and we truly believe that it's people who make us thrive. Every day, we are transforming ourselves into a...

  • Manager Training

    1 week ago

    Mumbai, Maharashtra, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Work Experience:Minimum 1 year previous experience as a Manager in Training Department for Process training, corporate training specialist, or related position Your roles and responsibilities include:• Develop a schedule to assess training needs• Conduct training through new materials• Managing trainers and the training sessions• Track and...

  • Specialist - Training

    18 hours ago

    Mumbai, Maharashtra, India Etraveli Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate &...

  • Digital Marketing Specialist

    4 days ago

    Mumbai, Maharashtra, India Eclatmax Training And Consulting Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Digital Marketing SpecialistCompany: Eclatmax Training & Consulting Pvt. Ltd.Location: RemoteExperience: 2 - 4 yearsReports To: Social Media ManagerAbout Us:Eclatmax empowers individuals and organizations to achieve their full potential. Through Human Resources Consulting, Corporate Training, Executive Coaching, and Career Services, we enable...

  • Training Specialist

    6 days ago

    Mumbai, Maharashtra, India Opta Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:Train on Data Analytics, Data Science, SAS, Python, ML & BI toolsDeliver hands-on sessions & projectsDesign & Teach data prep, viz & modelingMentor learners on practical apps & best practicesAssess progress & provide feedback

  • Training Specialist

    1 week ago

    Mumbai, Maharashtra, India Maverick Consultants Full time ₹ 7,00,000 - ₹ 18,00,000 per year

    ***Please mail in your profiles to Job Title: Instructor – Offline Learning CentresLocation: Vadodara, Raipur, Indore & BelgaumWorking Days: 6 (Mon – Saturday)***Key Responsibilities •Deliver in-person lectures and training sessions in Data Science, Machine Learning, Deep Learning and related domains.• Guide learners through concepts, case studies,...