Demand Analyst

2 weeks ago


Mumbai, Maharashtra, India Cigres Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Mumbai, Maharashtra, India

Job Type

Full Time

About the Role

Responsibilities

  • Design and implement scalable ServiceNow solutions using best practices and platform capabilities.
  • Develop custom applications, integrations (REST/SOAP), UI policies, flows, and automations.
  • Maintain platform performance and ensure compliance with governance models and security requirements.
  • Partner with BAs and product owners to translate business needs into robust configurations and scripts.
  • Lead code reviews and mentor other developers.
  • Support release planning.
  • Stay current on ServiceNow innovations (Store apps, new versions).

Qualifications

  • 5+ years of experience in ServiceNow development.
  • Expert-level understanding of Glide, JavaScript, Flow Designer, and APIs.
  • Hands-on with ITSM, CMDB, SPM, and optionally ITOM or HRSD.
  • Experience in enterprise environments and Agile/Scrum delivery.
  • Certifications: ServiceNow CSA (mandatory), CAD (preferred), ITSM/CMDB specialist certs (plus).

Requirements

Responsibilities

  • Design and implement scalable ServiceNow solutions using best practices and platform capabilities.

  • Develop custom applications, integrations (REST/SOAP), UI policies, flows, and automations.

  • Maintain platform performance and ensure compliance with governance models and security requirements.

  • Partner with BAs and product owners to translate business needs into robust configurations and scripts.

  • Lead code reviews and mentor other developers.

  • Support release planning.

  • Stay current on ServiceNow innovations (Store apps, new versions).

Qualifications

  • 5+ years of experience in ServiceNow development.

  • Expert-level understanding of Glide, JavaScript, Flow Designer, and APIs.

  • Hands-on with ITSM, CMDB, SPM, and optionally ITOM or HRSD.

  • Experience in enterprise environments and Agile/Scrum delivery.

  • Certifications: ServiceNow CSA (mandatory), CAD (preferred), ITSM/CMDB specialist certs (plus).

About the Company

Cigres Technologies Private Limited is a technology consulting and services company that focuses on helping clients resolve their significant digital problems and enabling radical digital transformation using multiple technologies on premise or in the cloud. The company was founded with the goal of leveraging cutting-edge technology to deliver innovative solutions to clients across various industries.


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