ServiceNow Developer

1 week ago

Bengaluru, Karnataka, India CDM Smith Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Why CDM Smith?

Job Description:

CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction, and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle.

  • Experience with ServiceNow design, development, and implementation in an enterprise environment.
  • Solid understanding of the ServiceNow APIs and web services + experience/skills in supporting ServiceNow with multiple integrations / interfaces.
  • Ability to build ServiceNow reports, dashboards, and custom home pages for multiple user types.
  • Configuration and deployment of ServiceNow including portal UI, ACLs and permissions models.
  • A good understanding of requirements definition.
  • Must be able to convert user stories into functional and technical specifications.
  • Must have extensive experience in developing/configuring business rules (incl. complex and custom workflows), SLAs, notifications, and email templates.
  • Should have a strong understanding of scripting.
  • Experience in developing functional and technical specifications, user guides, and provide user training.
  • Good understanding of Agile methodologies.
  • Excellent communication, presentation, and writing skills.
  • Problem solver – strong analytical and decision-making skills.

Minimum Qualifications:

Bachelor's degree in Computer science, Information Systems, Information Technology, Software Engineering, Computer Engineering or related discipline.

  • 3 - 8 years of related experience in ServiceNow.

Skills and Requirements:

  • Experience with ServiceNow ITSM platform.
  • Good knowledge of Java Script, Angular JS, Jelly.
  • Experience with both server-side and client-side of ServiceNow.
  • Experience with business rules and integrating ServiceNow to other Applications using REST/SOAP.
  • Experience using ServiceNow Incident, Problem, Knowledge, Virtual Agent and other ServiceNow applications.
  • Exposure to ServiceNow platform capabilities and tools like Discovery, Orchestration, Service Portal, Custom Application development, Performance Analytics, Flow Designer, Integration Hub and any other application modules.
  • Certified System Administrator (CSA) certification is good to have.

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