
Japanese Bilingual Lead HR Consultant
18 hours ago
Position Overview:
As a Team Lead for our HRSS project, you will play a pivotal role in leading a team to deliver exceptional HR services to our clients. We're looking for a proactive individual with a strong command of both English and Japanese languages, coupled with experience in Japanese language proficiency certification (JLPT N2/Q2). Additionally, candidates with a background in HR will have a distinct advantage.
Key Responsibilities:
- Lead and mentor a team of HRSS professionals to ensure efficient and effective service delivery.
- Serve as the primary point of contact for client communication, addressing inquiries and resolving issues promptly.
- Utilize your Japanese language proficiency to facilitate seamless communication with Japanese-speaking clients and stakeholders.
- Collaborate with cross-functional teams to implement process improvements and enhance service quality.
- Monitor team performance metrics and implement strategies to optimize productivity and quality standards.
- Stay updated on industry trends and best practices to continuously improve service offerings.
Requirements:
- Proven experience (min 5 years) in Japanese language proficiency, with JLPT N2 certification or higher.
- Excellent communication skills in both English and Japanese, with the ability to effectively interact with diverse stakeholders.
- Prior experience in a leadership or supervisory role, demonstrating strong team management skills.
- Knowledge of HR processes and systems would be advantageous.
- Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
- Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on delivering high-quality results.
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