Sr. Analyst- Customer Experience

2 weeks ago


Bengaluru, Karnataka, India Dentsu Global Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Dentsu Global Services (DGS) is the innovation engine within the dentsu network — powering brands through data, technology, and creativity. We're a global capability centre delivering AI-first, scalable solutions across Customer Experience (CX), product engineering, performance marketing, data science, automation, and more.

We believe that human creativity + intelligent technology = meaningful impact. Whether it's optimizing customer journeys, building digital platforms, or crafting insights that drive real business outcomes, we operate with agility, collaboration, and excellence.

At DGS, you'll work alongside diverse, globally connected teams — with colleagues who bring different perspectives, push boundaries, and celebrate wins (big & small). We care about personal growth, belonging, and doing creative work that truly matters.

Role Description

We're hiring Senior Analysts in the Customer Experience (CX) space

If you're passionate about solving real customer challenges, turning insights into impact, and having fun while doing it—this is the place for you.

At our team, we don't just crunch numbers—we tell stories, drive change, and celebrate wins together. From brainstorming new ideas to sharing laughs over coffee, we believe the best work happens when enthusiasm meets collaboration.

If you (or someone you know) is ready to bring curiosity, energy, and a growth mindset to the table, apply now and let's create experiences that truly matter

Qualifications

  1. Experience in VoC program design, dashboard design, closed loop process, feedback analysis, insights generation, customer journey mapping, customer segmentation.

  2. Working CX Experience of 3 to 5 years

  3. Preferred location: Bangalore

  4. Experience with Qualtrics is an added advantage.



  • Bengaluru, Karnataka, India Iitjobs Inc. Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    GreetingsWe have an urgent opening Sr. Business System Analyst with Workday & HR Data Management- Hybrid for Bangalore.Role:-Sr. Business System AnalystLocation- Hybrid for BangaloreDuration: Long term ContractualBudget: 25 LPAShift: IST timeImmediate to 15 days JoinerJD:Key skills -Candidate should be very good in data modelling partGood in data...

  • Sr. Analyst

    5 days ago


    Bengaluru, Karnataka, India r3 Consultant Full time ₹ 4,00,000 - ₹ 9,00,000 per year

    Sr. Analyst - Quoting SpecialistLocation - Bangalore & Kochi.Compensation: Up to 7.5 LPAFor the Quoting Role:*At least 3 years of experience, specifically in Insurance Submissions, quoting, and insurance sales.*Strong computer skills, including proficiency in online quoting tools and CRM software.*Candidate should be a graduate and Should have good...


  • Bengaluru, Karnataka, India Lowe's Home Improvement Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billions of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs...

  • Sr Media Analyst

    4 days ago


    Bengaluru, Karnataka, India Target Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices...

  • Sr Media Analyst

    4 days ago


    Bengaluru, Karnataka, India Target Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices...

  • Sr. Analyst- SOC

    1 hour ago


    Bengaluru, Karnataka, India Optiv Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionThe Sr. Threat Analyst will provide deep-level analysis for client investigations utilizing customer-provided data sources, audit, and monitoring tools at both the government and enterprise levels. The Senior Threat Analyst will work closely with our Technology Engineers, Architects, and Threat Analysts to service customers.How you'll make an...


  • Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    MuleSoft - Digital Solution Consultant Sr. Analyst Req ID: 336780 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a MuleSoft - Digital Solution Consultant Sr. Analyst to join our...


  • Bengaluru, Karnataka, India Yash Technologies Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description Sr. Business Analyst - Salesforce Job Date: Oct 3, 2025 Job Requisition Id: 62810 Location: Bangalore, KA, IN; Pune, MH, IN; Indore, IN; Hyderabad, TG, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder...

  • Sr Analyst

    1 week ago


    Bengaluru, Karnataka, India Kennametal Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About KennametalWith over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency....


  • Bengaluru, Karnataka, India CogniSure Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Build theFuture of Insurancewith UsJoin an inclusive, innovative team driving digital transformation in insurance. Work on next-generation technology, tackle industry challenges and shape new possibilities.Why Work at CogniSure?We're a passionate, fast-growing team of insurance experts, engineers, designers, and AI innovators working across the U.S. and...