Information Technology Officer

3 days ago

Jaipur, Rajasthan, India Lotus Dairy Products Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Officer(IT)

Location: Jaipur

Department: IT

About Company:

· Lotus Dairy Products Private Limited is one of the three dairy subsidiaries of H.P Modi Group. Incorporated in 2001, Lotus Diary has become one of the leading family-owned and -operated dairies in India.

· Our values lie in our commitment towards the well-being of all our stakeholders. Our care begins from the farm level and covers everyone, from employees, investors, vendors, end-consumer and the community. As a family-owned company, we are dedicated to improving the communities where we live and work because we understand that their prosperity and well-being is critical to the success of our customer-focused business.

Key Responsibilities
:

  • Manage company servers, desktops, laptops, printers, scanners, and networking devices.
  • Ensure uptime of WAN, LAN, Internet, VPN, firewalls, and security systems.
  • Coordinate with vendors for AMC, repairs, and new installations.
  • Monitor system transactions related to milk procurement, production, sales, and dispatch.
  • Provide day-to-day functional and technical support for SAP modules (MM, SD, FI, PP, QM) used in dairy operations.
  • Oversee maintenance and connectivity of Milk Collection Systems (BMC, AMCU, FAT/SNF machines, milk analyzers, weighing scales).
  • Manage integration of milk testing instruments with ERP.
  • Support creation of daily/weekly/monthly MIS reports related to production, sales, procurement, and logistics.
  • Maintain data backups, storage, and archival as per IT policy.
  • Ensure data integrity and follow cybersecurity protocols.
  • Provide first-level troubleshooting for hardware, software, and ERP issues.
  • Train plant staff, procurement officers, and field teams on ERP, mobile apps, and IT systems.
  • Document SOPs, user manuals, and guidelines.
  • Implement and monitor adherence to IT security policies, password policies, and data protection standards.
  • Support audits—internal, statutory, ISO/FSSAI compliance (technical documentation only).

Required Qualification & Skills
:

  • Bachelor's degree in IT/Computer Science/Electronics / BCA / MCA / Diploma in IT.
  • Minimum 5–7years' experience in the dairy/FMCG/manufacturing sector preferred.
  • Hands-on experience in SAP (or equivalent ERP), networking, and system administration.
  • Understanding of milk procurement systems, plant automation, barcode/RFID, GPS tracking.
  • Good knowledge of Windows OS, MS Office, Active Directory, antivirus, firewalls.
  • Troubleshooting skills: printers, networks, software, data backup, internet issues.
  • Quick problem-solving ability under pressure.
  • Readiness to travel to plants, chilling centers, BMCs, milk routes, and village collection centers.
  • Experience with cloud-based monitoring systems.
  • Ability to coordinate with various departments for smooth IT functioning.

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