Advisor, Human Resources

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Job Title

What does a successful Manager, HRBP do at Fiserv?

 The HRBP will partner with BU leadership to implement the people strategy for their subunit aligned to the larger strategy. S/he will be responsible for implementing programs related to the unit's priorities, participating in org wide programs/projects, and driving employee relations. Execution and results oriented business partner trusted to provide work that is thorough, complete and accurate. This will be done by managing multiple aspects of HR for assigned client groups with change management, performance and compensation management, talent management, partnering with the talent acquisition team, associate development, succession planning, employee relations, associate engagement, organizational design and restructuring.

What you will do:

• Lead effective human resources programs and processes, using metrics to evaluate progress, and taking actions as appropriate to achieve improvement.
• Drive the Performance Management and Compensation Review processes for client groups, ensuring consistency and appropriate rigor for talent calibration and succession planning, in alignment with global HR processes.
• Be a trusted advisor and partner with business leaders on the Talent Review process, and the creation of development plans for leaders and associates within the group.
• Influence and support business leaders in navigating ambiguity during change management by providing effective talent strategies to drive organizational success
• Collaborate in the development and implementation of Fiserv wide Human Resources programs and initiatives in support of organizational priorities.
• Maintain knowledge of industry trends and employment legislation.

What you will need to have:

• HR Insights: Analyzing and evaluating data and reports, feeding back the findings to relevant managers and advising on changes and improvements. Responsible for identifying and assisting in solving HR related issues, adhering to organizations policies and objectives.
• Engage: Understand the business context and priorities. Deliver on the tactical support and also identify ways to deliver incremental value to associate engagement initiatives.
• Connect: Assist Managers with performance management and associate relations and manage awareness on all topics related to associate engagement & motivation
• Adjust: Fiserv is a complex and fast-paced environment and one that is constantly evolving. This role can be ambiguous and requires critical thinking mindset and agility to achieve objectives.
• Collaborate and coordinate: Network with colleagues within and outside of his/ her own team or workstream and effectively navigate projects within the global HR team

What would be great to have:

• Knowledge of emerging trends within the FinTech or financial services industry.
• Certification in HR (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).
• Proven track record in driving transformative, large scale projects at enterprise level
• Experience working in a global and matrixed organization, preferably Financial Services or FinTech with diverse teams across different geographies.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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