Technical Training Specialist

1 day ago

Hyderabad Mumbai New Delhi, India Randstad Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Hiring for Randstad client

Role & responsibilities

  • Develop and conduct technical training programs for internal staff (sales, customer service, product teams), dealers, OEMs and other customers.
  • Create instructional materials, manuals, e-learning content, installation guides, and videos for  products.
  • Deliver hands-on product demonstrations and workshops both on-site and remotely.
  • Collaborate with the product management and R&D teams to stay updated on new product launches, enhancements, and technical specifications.
  • Support trade shows, exhibitions, and technical seminars by conducting live demos and presentations.
  • Evaluate training effectiveness through feedback surveys, assessments, and performance metrics.
  • Maintain a training calendar and coordinate logistics for sessions across different markets.
  • Act as a subject matter expert (SME) on furniture hardware components including mechanical fittings, functional hardware, ergonomic solutions, and smart integration systems.
  • Provide technical support and troubleshooting assistance to customers when required.
  • Collect market intelligence on real time bas

Preferred candidate profile

  • Bachelors degree in Mechanical Engineering, or a related field. Technical certifications in training or product management are a plus.
  • Minimum 3–5 years of experience in a technical training or product support role, preferably in the furniture, cabinetry, or hardware industry.
  • Deep knowledge of furniture hardware components (e.g., hinges, slides, lift systems, connectors, etc.)
  • Hands-on experience with product installation, technical specifications, and CAD/technical drawings is a plus.
  • Ability to travel regionally (up to 30–50%) as needed.

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