Manager - TM - Zonal Field Engineer
2 days ago
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role
TM - Zonal Field Engineer
Job Level/ Designation
M1
Function / Department
Technology / Quality
Location
Bangalore
Job Purpose
This role will be accountable for Quality and Performance of RAN network and to lead a team of Field Engineers to ensure prompt monitoring, trouble shooting and optimization of Network to deliver superior voice & data experience to customers in their respective zones
Key Result Areas/Accountabilities
Daily tracking of Network and Customer experience KPIs for all technologies like Accessibility, Retain ability, Data Speeds, Voice Quality and target oriented action plan for regular improvement and consistent experience.
· Drive worst cell analysis of all technologies and coordinate with partners, SNOC and FO team to timely resolution
· Utilization monitoring of key nodes in respective zones and proactive action to maintain the utilization with in thresholds
· Zonal Network complaints analysis. co-ordination with TSG lead and drive field team for complaints visits and resolution
· Engagement with Zonal business/CS teams for Network complaints management and drive network performance improvement and perception programs
· Prioritize network experience improvement programs basis customer centric KPIs like TNPS, NPS, Network complaints etc.
· Regular drive tests and benchmarking of Network rollout/ performance with competitors, and share insights to Zonal business team and Circle central team
· Building strong relationships with cross verticals
Core Competencies, Knowledge, Experience
In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)Excellent domain knowledge and hands on experience to use optimization toolsStrong leadership and people management capability, very good cross-functional co-ordination.Customer centric, Innovative , Ambitious and competitive, Calculated risk taking & task oriented
Must have technical / professional qualifications
B-Tech Electronics and Telecommunications with 5+ years of experience
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
-
Manager - Zonal Field Engineer
2 days ago
India Vodafone Idea Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRoleTM – Zonal Field Engineer, NetworksJob Level/ Designation M1Function / DepartmentTechnology / Quality LocationAsansolHiring ManagerAbhijit BanerjeeJob PurposeThis role will be accountable for analysis of network performance (2G/3G/4G/VoLTE ) through various KPIs, drive test results, customer feedback and initiate necessary optimization of network to...
-
Manager - Zonal Field Engineer
2 days ago
India Vodafone Idea Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRoleZonal RF field engineerJob Level/ Designation M1Function / DepartmentTechnology/Quality LocationHiring ManagerJob PurposeThis Field Engineers role will be accountable for managing Quality and Performance of RAN network by prompt monitoring, trouble shooting, optimization & field activities of Network to deliver superior voice & data experience to...
-
SAP Tm
3 hours ago
India Heptarc Technology Solution Full time**Experience-** 4-8 Years **Job Type - **Contract For Client **Location-**Hybrid Bangalore, Hyderabad **Timing-** 2nd Shift 2-11 PM **Job Description-** **Key Responsibilities**: **Collaboration and Problem Solving**: Work effectively as part of a team to address complex business issues. Identify and propose improvements when opportunities or challenges...
-
Zonal Marketing Head
3 days ago
Pune, India K12 Techno Services Pvt. Ltd. Full timeJob Description Hiring for Zonal Marketing Head.Hiring for Zonal Marketing Head Location: Pune Female candidates are preferred. Essential qualifications: * Five years of marketing experience * Experience in field work and event management
-
Zonal Sales Manager
4 weeks ago
Hyderabad, Telangana, India, Telangana NUZIVEEDU SEEDS LIMITED Full timeJob Role: Zonal Sales ManagerExp: 12 + YearsLocation: HyderabadRoles & Responsibilities:.Should have mandate experience in Vegetable business.Responsible for leading and directing the sales operations for an entire zone assigned, overseeing a team of Regional Managers, and developing and implementing strategic plans to achieve company-wide sales...
-
By tms functional consultant
2 weeks ago
India Tata Consultancy Services Full time4 - 12 years of BY TMS (modules mentioned above) functional experience of in implementation, rollout & enhancements Provide a functional support to the Solution Architect & project team; including Business process definition, functional solution design, design review, product configuration, troubleshooting, assist in UAT etc. Good knowledge of Order...
-
Zonal Delivery Head
3 weeks ago
Kolkata, India Aerial Telecom Solutions Full timeJob Description Company Description Aerial Telecom Solutions Private Limited, founded in 2010 and headquartered in Mohali, strives to be a leader in the global marketplace of telecom, IT, ITes, and Banking industries. We have achieved consistent annual growth in revenue and profitability for our clients, thanks to our valuable employees. Customer...
-
Zonal Sales Manager
2 weeks ago
India Poojara Telecom Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJOB DESCRIPTIONRole Title Zonal Sales Manager (ZSM)Reports To Regional Sales HeadFunction/Department SalesBudget LPA1. JOB PURPOSEThe Zonal Sales Manager (ZSM) will be responsible for managing and driving sales operations withintheir designated zone, including Jaipur. The ZSM will play a pivotal role in achieving sales targets,managing key accounts, and...
-
Zonal Head
3 weeks ago
Mumbai, India Staffik servico Full timeJob Description The Zonal Head - Agency Channel is a senior leadership role responsible for overseeing and driving the performance of the agency distribution channel across a designated zone (e.g., North, East, West, South). Reporting to the Agency Operations Head, this position focuses on achieving sales targets, expanding the agency network, and ensuring...
-
SAP TM Technical Consultant
2 weeks ago
India Westernacher Consulting Full timeWe are looking for Senior/Principal SAP TM Technical Consultants to be part of our dynamic team in India.Your Responsibilities:Design and develop custom enhancements, interfaces, and reports in SAP TM using ABAP, BOPF, FPM, and SAP UI5/Fiori technologies.Collaborate with functional consultants and business stakeholders to translate requirements into robust...