Customer Care Executive

10 hours ago

Ambalamukku Thiruvananthapuram Kerala, India HAPINUSCARE Full time ₹ 1,44,000 - ₹ 2,59,620 per year

Position Overview

We are seeking a motivated and empathetic Customer Care Representative to be the first point of contact for our clients. The role involves managing inbound and outbound calls, responding to inquiries, providing accurate information about our services, and skillfully converting potential leads into clients. The representative will play a crucial role in building trust, ensuring customer satisfaction, and driving business growth.

Key Responsibilities

Handle incoming phone calls, emails, and WhatsApp inquiries with professionalism and empathy.

Provide accurate information about services, pricing, and appointment availability.

Convert inquiries into confirmed client bookings through clear communication and persuasive skills.

Follow up with potential clients and nurture leads until conversion.

Maintain client records and update CRM/ERP systems regularly.

Resolve basic customer concerns, escalating complex cases to the appropriate team.

Ensure a positive customer experience by maintaining a polite and professional tone at all times.

Collaborate with the marketing and operations teams to provide feedback from client interactions.

Achieve daily, weekly, and monthly targets related to calls, conversions, and client satisfaction.

Job Types: Full-time, Fresher

Pay: ₹12, ₹21,675.67 per month

Language:

  • English (Preferred)

Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Care and Cure Home Health Care Service Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Location: Trivandrum, KaramanaJob Type: Full-timeCompany: Care and Cure Home Healthcare ServicesJob Summary:We are looking for a Customer Relation cum Telecaller to handle customer inquiries, provide service information, and assist in coordinating home healthcare services. The ideal candidate should have excellent communication skills, a customer-centric...

  • Customer Care Executive

    5 days ago

    Thiruvananthapuram, Kerala, India THE BOMBAY STORE Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Care Executive located in Trivandrum. The Customer Care Executive will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Additionally, the individual will manage customer interactions...

  • Customer Service Executive

    1 week ago

    Ambalamukku, Thiruvananthapuram, Kerala, India Muthoot Finance Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Service ExecutivehighlightsDesignation : Customer Service ExecutiveLocation : Ambalamukku, Thycaud , Pongumoodu, PunalurSalary : bestin industryE-mail : Closing Date : 01 December 2025Posted On : 10 October 2025DescriptionMinimum 0 to 1 years of experience in NBFC Location : Ambalamukku, Thycaud , Pongumoodu, PunalurSkillsGold loan experience

  • Customer Care Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Emiinence Full time ₹ 1,20,000 - ₹ 6,00,000 per year

    Emiinence LLP is hiring Customer care executive ls for its Trivandrum Branch . The candidate should have a flair for customer service and liason with the stake holders and partners .MS office and a good communication will be an added advantage.Job Type: Full-timePay: ₹11, ₹25,140.20 per monthWork Location: In person

  • Billing/customer Care Executive

    2 weeks ago

    Ambalamukku, Thiruvananthapuram, Kerala, India Goodwill Group Of Concerns Full time

    Location: Ambalamukku, Trivandrum Company: Leading Distribution Firm Key Requirements: - Education: B. Com graduate - Experience: Minimum 1 year of hands-on experience with Tally - Technical Skills: - Proficient in Tally - Good working knowledge of MS Office (Excel, Word, ) - Communication: Excellent verbal and written communication skills **Salary**:...

  • Customer Care Executive

    4 days ago

    Thiruvananthapuram, Kerala, India Capital Trucks Full time ₹ 1,00,000 - ₹ 2,00,000 per year

    As a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services.ResponsibilitiesCustomer Interaction:Respond promptly and...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

  • Customer Care Executive

    2 weeks ago

    Kochi, Kerala, India AMS Full time

    **Job Title**: Customer Care Executive (Builders and Developers industry experience is a must) **Location**: Kochi (Panampilly Nagar) **Industry**: Builders & Developers **Salary**: ₹15,000 - ₹25,000 **Experience**: 1-2 years **Job Summary** We are hiring a **Customer Care Executive** to manage post-sale customer interactions and documentation....

  • Customer Care Executive

    7 days ago

    Kochi, Kerala, India MUSAFIR.COM Full time

    We are looking for a driven Customer Care executive to join our growing team. This is a great opportunity for an enthusiastic and energetic person who has excellent organizational skills and a keen eye for detail. As Customer Care Executive, you will be responsible for managing a range of activities within our operations department. This role requires...

  • Hindi Customer Care Executive

    2 weeks ago

    Palayam, Thiruvananthapuram, Kerala, India Sks institute of banking studies pvt Ltd Full time

    Hindi customer care executive Qualifications graduation Hindi fluency is must Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance Application Question(s): - share your hindi background **Education**: - Bachelor's (required) **Language**: - Hindi (required) Work Location: In person