Bilingual Customer Support For English and French Language

16 hours ago


Hyderabad, Telangana, India IntouchCX Full time

We are hiring a French Backend Process Executive to support internal backend operations involving non-voice tasks. The role requires handling data, documentation, and email communication in French while ensuring accuracy and adherence to process guidelines.

Key Responsibilities:

Roles and Responsibilities

  • Perform backend / non-voice operations in French & English
  • Handle email communication and documentation in French & English
  • Process data and update internal systems accurately
  • Review and validate reports and records
  • Follow SOPs and meet defined SLAs
  • Coordinate with internal teams for task completion
  • Maintain data confidentiality and quality standards

Eligibility & Skill Requirements:

French language proficiency: B1 or B2 level (mandatory)

  • Good written communication skills in French & English
  • Basic computer skills (MS Excel, Word, Email tools)
  • Strong attention to detail and time management skills
  • Comfortable working in rotational shifts
  • Experience & Compensation:

Freshers: Up to 6 LPA (CTC)

Experienced candidates: Up to 6.5 LPA (CTC)

Why Join Us:

  • Stable role in a global operations environment
  • Transport facility with 2-way cab
  • Opportunity to work with international clients

Interested candidates can reach out to below mentioned contact details.

Divya

The candidate should stay in Hyderabad -

Location:Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall )



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