Service Desk Analyst

2 days ago

Chandigarh, Chandigarh, India NHS Ayrshire & Arran Full time ₹ 2,00,000 - ₹ 6,00,000 per year

OUR VALUES IN ACTION

  • Care and Compassion
  • Quality and Teamwork
  • Dignity and Respect
  • Openness, honesty and responsibility

2 posts available. 1 permanent and 1 fixed-term for 6 months
Are you passionate about technology and love helping people?

We have an exciting opportunity for a Service Desk Analyst to join our dynamic IT Service Desk team

As the first point of contact for all IT-related incidents and service requests, you'll play a vital role in delivering exceptional customer service and ensuring our users get the support they need.

What We're Looking For
We're seeking a customer-focused, highly motivated individual who:

  • Has a genuine interest in technology
  • Thrives in a fast-paced environment
  • Is eager to learn and grow their IT skills
  • Brings a positive attitude and a proactive approach

Why Join Us?

  • Work in a varied and fast-moving environment where no two days are the same
  • Gain experience across a wide range of systems and technologies
  • Be part of a supportive team that values development and collaboration
  • Receive full training to help you succeed in your role

Working Hours
You'll work within a shift pattern covering:

  • Monday to Thursday: 08:00–17:00
  • Friday: 08:00–16:30

If you're ready to kickstart or grow your career in IT, and you're enthusiastic, curious, and ready to learn — we'd love to hear from you

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit:
Disclosure Scotland Changes
.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or 'going rate'. Further information on these criteria can be found here.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form

  • PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early**

Informal enquiries can be made to Kellie Black, Service Desk Manager – or

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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